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This wikiHow teaches you how to reactivate a disabled iPhone after multiple failed login attempts.
Steps
Restore from iTunes Backup
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Connect iPhone to computer with iTunes pre-installed. If the message “iPhone is disabled. Please connect to iTunes” (“iPhone is disabled. Please connect to iTunes”) appears on your phone, connect iPhone to the computer where you backed up your data.
- This method should work if you have backed up your iPhone to iTunes and know the passcode.
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Open iTunes. If iTunes doesn’t open automatically when you connect iPhone to your computer, click the iTunes icon located in the Dock (macOS) or the All Apps section of the Start menu (Windows).
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Click the iPhone icon near the upper-left corner of iTunes.
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Click Sync . iTunes will ask you to enter the passcode.
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Enter the passcode and then click Restore . iPhone will be restored with the last iTunes backup.
Use recovery mode
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Check the minutes in the notification. After the amount of time iPhone specified in the notification, you should be able to try signing in again.
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Enter the correct password. If you don’t remember the password, continue with this method.
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Connect iPhone to any computer where iTunes is installed. Use the USB cable that came with your iPhone or a compatible cable to connect.
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Force iPhone to restart. The following steps vary by model:
- iPhone X, 8 and 8 Plus: Press the volume up button then quickly release it, then press the volume down button and then hold down the button on the right side of iPhone until the phone boots to the recovery screen.
- iPhone 7 and 7 Plus: Hold down the volume down and power buttons at the same time. Do not release your hand until the phone reboots into the recovery screen.
- iPhone 6 and earlier: Hold down the Home button and the power button at the same time until the phone reboots into the recovery screen.
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Open iTunes. If iTunes doesn’t open when you connect iPhone to your computer, click the iTunes icon in the Dock (macOS), or find the app in the All Apps section of the Start menu (Windows). After the application opens, the Recovery Mode screen is displayed.
- If the Update option shows up on the Recovery Mode screen, try clicking to see if the phone will work again. If the update does not take place, continue with this method.
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Click Restore iPhone… (Restore iPhone). A confirmation message will appear telling you that the next step will restore your iPhone to factory settings. [1] X Research Source
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Click Restore . iPhone will be reset to factory mode. You should be able to reset it from scratch and set a new passcode.
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This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 4,410 times.
This wikiHow teaches you how to reactivate a disabled iPhone after multiple failed login attempts.
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