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This wikiHow teaches you how to connect a Samsung Smart TV to the Internet by adding the device to a Wi-Fi network. Once your Smart TV connects to Wi-Fi, you can use it to access Internet-only features, including web-based apps, streaming services, and more.
Steps
Connect Samsung TV to Wi-Fi
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Turn on Samsung Smart TV. Press the power button on the remote control or on the TV.
- Samsung Smart TV has many models. This method works with most of the latest models, but your TV may use a different options menu. If you are having trouble finding options with this method, download the model-specific manual at https://www.samsung.com/us/support/downloads.
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Press the Menu, Home or SmartHub button on the remote. The Home menu will appear.
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Select General .
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Select Network .
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Select Open Network Settings or Network Setup . This menu option will vary by model. [1] X Research Source
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Select the Wireless connection type. A list of Wi-Fi networks will appear.
- If you can’t find the network you’re looking for, you can try restarting the Wi-Fi hotspot.
- Smart TV models 2018 (NU7100, NU710D, NU7300 and NU730D) can only connect to 2.4Ghz Wi-Fi networks. If you use one of these models, it will not be able to connect to the 5GHz band network. Models from 2019 onwards support both 5GHz and 2.4GHz connections. [2] X Research Source
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Select a Wi-Fi network. If the Wi-Fi has a password, a dialog box will appear asking you to enter the password.
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Enter the Wi-Fi password and select Done . The Samsung Smart TV will start connecting to the Wi-Fi network.
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Select OK when the “Successful” message appears. Once the TV is online, you can start using services that require an Internet connection.
Wi-Fi Troubleshooting
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Turn off Smart TV and turn it back on. Some models need to be restarted for the change to take effect.
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Check that the Wi-Fi network is available and working properly. Try connecting the computer, phone or tablet to the same network that the Smart TV is using to check if the network is working properly. If you can’t surf the web, there may be a problem with your router or service provider.
- Try restarting the Wi-Fi access point/router as that is usually the cause of the problem.
- If you are having trouble accessing the network with all devices, contact your service provider for assistance.
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Check the Wi-Fi router settings. If your Wi-Fi router has some MAC filter set up, you may need to manually add the TV’s MAC address to allow Internet access. Here’s how to find the Smart TV’s MAC address:
- Open the Settings menu on the TV.
- Select About this TV or Contact Samsung . This option will vary by model.
- Scroll down to find the MAC address with 6 alphanumeric pairs separated by a hyphen (-).
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Move the wireless access point closer to the TV. If the network is normal but the TV cannot connect, it may be because the distance between the TV and the wireless access point is too far. If possible, place two devices in the same room, and arrange that between the TV and the network access point is not obstructed by walls or other furniture. Samsung recommends that users place the router as close to the Smart TV as possible (maximum no more than 15 meters). [3] X Research Sources
- If you can’t move the access point closer to the TV, try using a Wi-Fi extender to boost the signal.
- In an apartment or apartment environment, devices in the house next door can affect your Wi-Fi performance. Move the TV or router away from the common wall to fix the problem.
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Use a wired connection. If the Wi-Fi network does not work, you can connect the TV to the router via an Ethernet cable by: [4] X Research Source
- Plug one end of the cable into the port on the back or side of the TV, and the other end into an available LAN port on the access point/router.
- Press the Menu or Home button on the remote and select Network .
- Select Network Settings .
- Select Network Type .
- Select Wired .
- Select Connect .
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Update the firmware on the TV. If the problem is not with your Internet provider, you may need to update your TV. Since the TV is not online at the moment, you need to use a computer with a USB and network connection to download the update.
- Go to https://www.samsung.com/us/support/downloads on your computer.
- Select TV model.
- Download the latest firmware update to the USB.
- Plug the USB into the TV.
- Press the Home or Menu button on the remote and select Support .
- Select Software Update and select Update Now .
- Select USB and follow the onscreen instructions to apply the update. [5] X Research Sources
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This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 1,579 times.
This wikiHow teaches you how to connect a Samsung Smart TV to the Internet by adding the device to a Wi-Fi network. Once your Smart TV connects to Wi-Fi, you can use it to access Internet-only features, including web-based apps, streaming services, and more.
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