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VNPAY is a prominent electronic payment service provider in Vietnam, offering a wide range of innovative financial solutions for individuals and businesses. With the rapid growth of digital transactions, VNPAY has emerged as a leading facilitator, ensuring seamless and secure payment experiences. One of the key aspects of VNPAY’s customer-oriented approach is its dedicated hotline and phone number for quick support. This service enables users to promptly resolve any issues or seek assistance regarding their transactions, enhancing convenience and customer satisfaction. In this article, we will delve deeper into the functionalities and benefits of VNPAY’s hotline, exploring how it serves as a valuable resource for users.
In the era of modern technology development, VNPAY is one of the leading companies in the field of payment by QR code. Let’s find out with Tnhelearning.edu.vn what is VNPAY? Hotline, phone number to support quickly!
What is VNPAY? Outstanding Features
VNPAY is Vietnam Payment Solutions Joint Stock Company established in March 2007. This is a leading company in the field of electronic payment in Vietnam, headquartered at 8th Floor, 22 Lang Ha, Lang Ha Ward, Dong Da District, Hanoi, led by Mr. Le Tanh as General Director.
With the leading strength in the field of payment, VNPAY has launched many convenient products such as Mobile Banking application, VNPAY-QR payment, Vban.vn e-commerce website to serve a variety of customers.
VNPAY-QR is an online payment tool integrated with QR Pay feature on mobile applications of banks that VNPAY affiliated with. Customers can pay bills directly when shopping, using services by scanning QR codes located at stores or on websites.
With the speed, convenience, security of user information along with many attractive incentives of VNPAY-QR, many customers and business units have chosen this form of cashless payment.
VNPAY e-wallet is a multi-utility integrated application that makes it more convenient for users to perform financial transactions such as money transfer, phone top-up, QR payment, family wallet, travel service payment. , entertainment.
VNPAY e-wallet is suitable for most smartphones and supports installation on both iOS and Android operating systems. Update the latest version of VNPAY Wallet at the following 2 links:
- Download VNPAY Wallet for Android
- Download VNPAY Wallet for iOS
VNPAY hotline, customer care switchboard, contact address when needing support
When problems arise during the transaction, please immediately contact the Customer Care Department (CSKH) of VNPAY for immediate support. Contact information below:
Customer Service:
- Phone number: 1900 55 55 77
- Email: hotrovnpay@vnpay.vn
VNPAY-QR service:
- Phone number: 0243 8 291 291
- Email: khdn.cskh@vnpay.vn
Business location: 9th floor, 88 Lang Ha, Lang Ha ward, Dong Da district, Hanoi.
Southern Transaction Office: 10th Floor, Minh Long Building, 17 Ba Huyen Thanh Quan, Ward 6, District 3, City. Ho Chi Minh
Which bank is VNPAY associated with?
In order to maximize the online payment needs of customers, VNPAY has cooperated with many banks across the country. List of references below:
- Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank)
- Vietnam Joint Stock Commercial Bank for Industry and Trade (Vietinbank)
- Viet Capital Bank (Viet Capital Bank)
- Bank for Agriculture and Rural Development of Vietnam (Agribank)
- Joint Stock Bank for Investment and Development of Vietnam (BIDV)
- Asia Bank (ACB)
- Tien Phong Bank (TPBank)
- Vietnam Export-Import Bank (Eximbank)
- Orient Commercial Joint Stock Bank (OCB)
- Bank Shinhan Bank Vietnam One Member Limited (Shinhan Bank)
- Saigon Commercial Joint Stock Bank (SCB)
- Saigon Thuong Tin Bank (Sacombank)
- Lien Viet Commercial Joint Stock Bank (LienVietBank)
- Bao Viet Bank (BaoVietBank)
- An Binh Commercial Joint Stock Bank (ABBank)
- Ocean Commercial Joint Stock Bank (OceanBank)
- Military Commercial Joint Stock Bank (MBBank)
- Vietnam Public Commercial Joint Stock Bank (PVcomBank)
- Nam A Bank (Nam A Bank)
- Saigon – Hanoi Commercial Joint Stock Bank (SHB)
- Bac A Bank (Bac A Bank)
- Ho Chi Minh City Development Commercial Joint Stock Bank (HDBank)
- Vietnam Commercial Joint Stock Bank (VietBank)
- Indovina Bank (IVB)
- Woori Bank (Woori Bank)
- Vietnam Maritime Commercial Joint Stock Bank (MSB)
- Kien Long Commercial Joint Stock Bank (KienLong Bank)
- Bank for Investment and Development of Cambodia (BIDC)
- International Bank (VIB)
Some frequently asked questions
Is there a fee to pay with VNPAY-QR?
– For customers: Payment via VNPAY-QR is completely free. In addition, you also receive many attractive discount codes.
– For partners: Business locations will be free to install and maintain the system monthly. Fees are calculated as a percentage of the transaction. Details in the photo below:
Is it difficult to pay via VNPAY-QR?
To pay VNPAY-QR, you just need a few simple steps:
- Step 1: Have an account and Mobile Banking application of the bank with VNPAY link.
- Step 2: Open the application and select the QR Pay feature.
- Step 3: Scan the QR code to pay.
- Step 4: Enter the amount and confirm the payment.
Is it safe to use VNPAY-QR?
When using VNPAY-QR, customers are assured of safety when they do not need to carry bank cards or cash with them, avoiding cases of loss or theft.
In addition, transactions are secured through 2-factor authentication, including: Password to log in to the application and OTP code sent to the registered phone number to confirm the transaction.
In 2020, the VNPAY payment gateway passed 12 strict criteria and received the PCI DSS 3.2.1 level 1 international security certificate issued by ControlCase International Assessment Organization . The standard adds many security conditions, data safety standards and maintains policies according to the size of the enterprise, which is periodically reviewed.
Above is an article providing information about what is VNPAY? Hotline, phone number for quick support . Hope the article helps you!
In conclusion, VNPAY is a leading payment gateway provider in Vietnam, offering secure and convenient electronic payment solutions to businesses and consumers alike. With a wide range of services, including e-wallets, QR code payments, and online banking, VNPAY ensures a seamless and efficient payment experience. Additionally, VNPAY is committed to customer satisfaction and provides a dedicated hotline and phone number for quick support. This demonstrates their dedication to resolving any issues or inquiries promptly and maintaining a high level of customer service. Whether it is technical support, account assistance, or general queries, customers can rely on VNPAY’s hotline and phone number to receive immediate assistance. Overall, VNPAY’s commitment to innovation, security, and customer support solidifies their reputation as a reliable and efficient payment gateway provider in Vietnam.
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