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In the process of using the Electrolux washing machine, the device may encounter some errors that you do not know how to fix. So Tnhelearning.edu.vn will summarize the Electrolux washing machine error code with the corresponding fix to help you!
Water supply error
| Error code | Reason | How to fix |
|---|---|---|
| E11 | Weak water supply (wash cycle) |
– Make sure the faucet is turned on. – Check the inlet pipe for kinks and the filter mesh for blockage. – Replace the water supply valve. |
| E12 | Weak water supply (drying cycle) |
– Make sure the faucet is turned on. – Check the inlet pipe for kinks and the filter mesh for blockage. – Replace the water supply valve. |
| E13 | Water leak |
– Check the pressure hose for tears, holes and blockages in the pressure chamber. – Make sure that the drain hose is in place. – Replace the pressure sensor. – Replace main PCB. |
| EC1 | The water supply valve is blocked while the flowmeter is operating |
– Check the water supply valve is clogged or damaged. – Check the circuit board. |
| EF4 | The water pressure is weak, there is no signal from the flowmeter and the water supply valve is open |
Check if the faucet is locked. |
| E10 |
– The faucet or water supply valve is closed. – The filter connecting the washing machine to the water pipe is blocked. – Water pipes are blocked by limestone or faulty. |
– Check and open the faucet or water supply valve for the washing machine. – First, close the water supply. Then, remove the water hose from the faucet and take out the filter, clean it. – Check and clean water pipes. |
Drain error
| Error code | Reason | How to fix |
|---|---|---|
| E21 | Difficulty draining (wash cycle) |
– Check the pump filter. – Check the drain hose. – Check the wiring. – Replace drain pump. – Replace main PCB. |
| E22 | Difficult to drain (dry cycle) |
– Check the pump filter. – Check the drain hose. – Check the wiring. – Replace drain pump. – Replace main PCB. |
| E23 | Damaged water pump triac |
– Check the resistance on the discharge pump. – Check the wiring. – Replace main PCB. |
| E24 | Triac test circuit that controls the discharge pump is damaged (wrong signal to be processed) | Replace main PCB |
| E20 |
– The drain hose is blocked. – Drain pump is blocked. – Drain pump is overworked. |
– Dismantle the twisted water pipes that cause blockages. – Turn off the washing machine and unplug the appliance before cleaning the drain pump. – Immediately contact the technical staff to handle the situation of the discharge pump operating at capacity. |
Fault related to float switch
| Error code | Reason | How to fix |
|---|---|---|
| E31 | Faulty float switch (float switch frequency signal out of control) |
– Check the wiring. – Replace the pressure switch. – Replace main PCB. |
| E32 | Float switch not weighing water |
– Check the wiring. – Check the hose for blockage. – Check the inlet valve for leaks. – Check drain pump. – Replace main PCB. |
| E35 | Water overflow |
– The water supply valve is faulty. – The pressure chamber is clogged. – The pressure sensor or main PCB is faulty. |
| E38 | Pressure bulb is clogged (water level does not change for 30 seconds when the cage rotates) |
– The pressure chamber is clogged. – The drum belt is damaged. |
| E3A | Circuit to check the wrong water heater relay (processor signal is always 0V or 5V) | Check the circuit board. |
Door error
| Error code | Reason | How to fix |
|---|---|---|
| E41 | Door opens (after 15 seconds) |
– The door doesn’t close. – Door lock is faulty. |
| E42 | The door is not closed |
– Door lock is faulty. – The wiring is faulty. – Current leakage from the heating element. |
| E43 | Triac door lock broken |
– Door lock is faulty. – The wiring is faulty. – Current leakage from the heating element. |
| E44 | Triac check circuit for door lock failure | Main PCB error |
| E45 | Triac check circuit for door lock failure (wrong signal to microprocessor) | Main PCB error |
| E40 | The washing machine door is not closed correctly | Check and close the washing machine door to make sure and follow the instructions before starting the machine |
Motor error
| Error code | Reason | How to fix |
|---|---|---|
| E51 | Triac powering the motor is shorted | Leakage current from motor or wiring |
| E52 | No signal from governor |
– Check the wiring. – Check motor brushes and motor winding resistance. – Replace main PCB or motor controller. |
| E53 | The triac circuit that supplies the motor is damaged (wrong signal is sent to the microprocessor) | Replace the main control board |
| E54 | Power relay for motor is shorted |
– Replace the main control board. – Replace wash motor. |
| E57 | Inverter draws too much current (>15A) |
– Check the wiring to the motor. – Measure the resistance of the motor windings and replace the motor if out of range. – Replace the engine. |
| E58 | Inverter draws too much current (>4.5A) |
– Check the wiring to the motor. – Measure the resistance of the motor windings and replace the motor if out of range. – Replace the engine control module. |
| E59 | No signal to governor for 3 seconds |
– Check the wiring to the motor. – Measure resistance of motor windings and tacho, replace motor if resistance is out of range. – Replace the engine control module. |
Inverter board error
| Error code | Reason | How to fix |
|---|---|---|
| E5A | The inverter board is too hot |
– Make sure the drum can rotate freely and the machine is not overloaded. – Replace the engine control module. |
| E5H | Input voltage is less than 175V |
– Check the wiring to the motor inverter PCB. – Replace motor PCB. |
| E5C | Input voltage is too high |
– Check the power supply voltage from the source point. – Replace the main control board. |
| E5d | Wrong data transmission between inverter board and main board |
– Check the harness. – Replace the main control board. |
| E5E | Communication between main board and inverter board is wrong |
– Check the harness. – Replace the main control board. |
| E5F | The inverter board does not activate the motor |
– Check the connection wire. – Check main board and inverter board. |
Boiler resistor
| Error code | Reason | How to fix |
|---|---|---|
| E61 | Heat is not hot enough in the wash cycle |
– Check the wiring to the heater and measure the resistance of the heating element. Measure the resistance of the temperature sensor. |
| E62 | Overheating water in the wash cycle (temperature higher than 880 degrees Celsius for 5 minutes) | Check temperature sensor |
| E66 | Defective water heater power relay |
– Check for current leakage from the heater. – Check the harness. |
| E68 | Ground leakage current (The value of the supply voltage is different from the value of the circuit board) |
– Check the harness. – Check heater for current leakage to earth. |
| E69 | Water heater resistor is disconnected |
– Check the harness. – Measure the resistance of the water heater. |
Temperature sensor and other sensor error
| Error code | Reason | How to fix |
|---|---|---|
| E71 | Hot water detector sensor error (circuit breaker or broken) |
– Check the harness. – Check the resistance of the temperature sensor. |
| E72 | The temperature sensor in the drying condenser (input) chamber is faulty (voltage value is out of range, sensor is shorted, broken) |
– Check the harness. – Check the resistance of the temperature sensor for the dryer. – Replace the dryer control module. |
| E73 | Faulty chamber temperature sensor (output) (voltage value out of limit, sensor shorted, broken) |
– Check the harness. – Check the resistance of the temperature sensor for the dryer. |
| E74 | Hot water leak sensor wrong position |
– Check the harness. – Check that the water temperature sensor is in place and not calcified. – Check the heating element. – Measure the resistance of the temperature sensor at different temperatures. |
| EC3 | There is a problem with the mass sensor | Check connection wire, circuit board |
Rotary knob error
| Error code | Reason | How to fix |
|---|---|---|
| E82 | Rotation position error | Check circuit board |
| E83 | Error reading knob position | Check circuit board |
Communication error between power board and control board
| Error code | Reason | How to fix |
|---|---|---|
| E91 | Connection error (signal communication) between the power PCB and the control PCB/display board |
– Check the power cord. – Repair power PCB or control PCB. |
| E92 | Incompatibility between main PCB and control PCB (version incompatible) |
– Replace main PCB. – Control board error. |
| E93 | Device misconfiguration | Check the circuit board |
| E94 | The configuration of the washing cycle is faulty | Check the circuit board |
| E95 | Miscommunication between microprocessor and EEPROM | Check the circuit board |
| E97 | Incompatibility between the selection program and the cycle of the configuration | Check the circuit board |
| E98 | Wrong communication between main board and inverter board | Check the circuit board |
Display board error
| Error code | Reason | How to fix |
|---|---|---|
| E9H | Communication (connection) error between the microprocessor and the memory of the circuit board | Check the display board again |
| E9C | The configuration of the machine is faulty | Check the display board again |
| E9d | Wrong clock clock | Check the display board again |
| E9F | Communication (connection) error between PCB and peripheral devices | Check wiring between PCB and inverter |
Drum position error (top door)
| Error code | Reason | How to fix |
|---|---|---|
| EA1 | Error in the position of the washing tub |
– Check the connection wire and circuit board. – Check if the drum position sensor is damaged. |
| EA6 | Error in the position of the washing tub with the door open |
– Check the connection wire and circuit board. – Check if the drum position sensor is damaged. |
Error related to drying
| Error code | Reason | How to fix |
|---|---|---|
| Ed1 | Communication error between main board and drying board | Check the wire connection between the main board and the drying board |
| Ed2 | Faulty relay 1 of fusing resistor | Check the connection wire between the drying board and the relay |
| Ed3 | Faulty relay 2 of fusing resistor | Check the connection wire between the drying board and the relay |
| Ed4 | Power supply relay for washing and drying resistors failed (located on the drying board) | Check connection wire, drying board and main board |
| Ed6 | There is no communication between the main board and the display board | Check the connection wire between main board and display board |
Usage error
| Error code | Reason | How to fix |
|---|---|---|
| EF1 | The exhaust motor filter is blocked for too long |
– Check the drain pump filter for blockage. – Check the hose for blockage. |
| EF2 | Using soap too much |
– Check drain pump filter for blockage – Check the amount of detergent used or the cleaner upstairs has been used. |
| EF3 | Water leakage (aqua control) | Check the water control system |
| EF5 | Unbalanced clothes |
– Check to make sure that the load is not too small or overloaded. – Check for messed up items. |
| EF6 | Reset | Reset |
Power failure
| Error code | Reason | How to fix |
|---|---|---|
| EH1 | Wrong power supply frequency |
– Check the power supply for any problem. – Replace the circuit board. |
| EH2 | Voltage is too high |
– Check the power supply for any problem. – Replace the circuit board. |
| EH3 | Voltage is too low |
– Check the power supply for any problem. – Replace the circuit board. |
Protection circuit error
| Error code | Reason | How to fix |
|---|---|---|
| EHE | Incompatibility between protection relay (on board) and protection circuit | Check the connection wire and circuit board for damage |
| EHF | Wrong protection circuit (the voltage applied to the processor is wrong) | Check to see if the circuit board is damaged |
Protection circuit error
| Error code | Reason | How to fix |
|---|---|---|
| E1 |
– The water pipe is loose or not connected to the faucet. – The water supply or water pipe is blocked or damaged. |
– Check or reconnect water pipes. – Check and clean the water supply valve and water pipe. |
| E2 | The water level in the drum is either overfilled or does not match the amount of laundry currently in the tub | Press the Power button (On/Off) to restart the washing machine normally |
| E3 | Open the door of the washing machine while it is washing, drying or spinning |
– Check and close the lid of the washing machine carefully. – Avoid opening the washing machine door when the appliance is in operation. |
| E4 |
– The washing machine door is not closed properly. – The surface of the washing machine is uneven and unbalanced. – The clothes in the drum are not leveled. |
– Check and close the lid of the washing machine. – Check and adjust the washing machine when placed on the floor. – Redistribute clothes evenly inside the drum. |
| E5 or E6 | – Drain pipe is placed too high. – Drain pipe is blocked or damaged. |
– Check and reinstall the drainage pipe. – Check and clean the drain pipe to remove any clogging debris, or replace it with a new one if it is damaged. |
| E7 | The child lock mode is activated but the lid is not closed, causing the washing machine to stop working | Check the condition of the washing machine lid before using the Child Lock mode |
Thus, Tnhelearning.edu.vn has helped you to summarize the Electrolux washing machine error code and how to effectively fix it when you are using this washing machine brand. If you have more questions, please leave a comment below so that the staff can assist you as soon as possible.
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