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This wikiHow teaches you how to transfer your existing cell phone number to a new iPhone in the US. If you continue to use your old service provider, you can insert a SIM card into your new phone. If the SIM card is not compatible with your new phone, your carrier will give you a new SIM card. If you switch to a new service provider, you will have to transfer your phone number to this carrier.
Steps
Continue using the old carrier
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Power off your old phone. Before taking out the SIM card, you need to make sure that the phone is powered off.
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Locate the SIM tray on the old phone. The SIM tray is an oval compartment with a small hole located on the side of the phone. On Samsung phones, the SIM tray is usually located on the top edge. With iPhone, the SIM tray is located on the right edge of the phone.
- If your phone is an older model, the SIM card may not be compatible with the newer phone. In this case, you need to contact your mobile service provider to have the SIM card replaced.
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Insert the SIM removal tool into the hole. The SIM removal tool (also called a SIM stick) has a pointed end that fits into the hole in the SIM tray and is usually included in the phone packaging. If you don’t have a SIM stick, you can use a paper clip or a pin.
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Press down on the SIM stick. The tray with the SIM card will pop out of place for you to pull it out.
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Take out the SIM tray of your new iPhone. You can use a similar SIM stick or a paper clip to remove the SIM tray of your new iPhone. This SIM tray is usually located on the right edge of the phone.
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Remove the SIM card from the old SIM tray. Once the SIM tray is out of place, you can hold and pull the SIM tray out. Then flip the SIM tray over so the SIM card falls out.
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Insert the SIM card into the SIM tray of your new iPhone. Inside the tray is a frame shaped like a SIM card. You need to align the cut angle of the SIM card with the cut angle of the frame on the SIM tray, and the yellow chip should be facing down.
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Insert the SIM tray back into the new iPhone. Once the SIM card is in the new SIM tray, you can proceed to insert the tray back into the phone. Then, press down so that the SIM tray pops back into its original position. When you power on your new iPhone, the phone number and all the information you have saved on the SIM card will be used.
- If you bought a used iPhone, it’s possible that the SIM card will be restricted by the previous owner’s carrier. In this case, see more online to learn how to unlock your phone and use a different carrier.
Switch to another carrier
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Check current service contract. You can dial 611 on your phone to contact existing customer service before switching to a new provider. Ask if you are bound by any terms with that carrier. If you cancel your service early, you may be charged a termination fee. If you’re still on your contract, you can ask how much time is left or the termination fee.
- The current service should not be canceled. If you terminate your current service, the number will not be able to be transferred to the new provider.
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Check shifting conditions. If you want to switch to another carrier and keep your old mobile number, you’ll need to check to make sure you’re eligible to switch to a new provider. Most carriers allow users to keep their old numbers as long as they request service in the same geographic region. You can visit the following links to check if you are eligible to switch to a specific carrier.
- For AT&T Service Providers
- For Verizon service providers
- For Sprint service providers
- For T-Mobile service providers
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Contact a new service provider. After checking and selecting, contact the operator and say that you want to transfer your current phone number to this provider. You may need to provide account information to support staff. If a new iPhone is on hand, it’s a good idea to write down the phone’s ESN/IMEI number in case the operator asks. Your new carrier will contact your old carrier to initiate the transfer. [1] X Research Source It is possible that the new carrier will charge for this. You can contact the provider’s call center at the following numbers:
- AT&T: 1 (800) 331-0500
- Verizon: 1 (800) 922-0204
- Sprint: 1 (888) 211-4727
- T-Mobile: 1 (844) 707-3852
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Insert the provided SIM card into the new iPhone. Once the network transfer is complete, your service provider will mail you a new phone or SIM card to your mailbox address. If you bought a new iPhone from a carrier, a SIM card will be pre-installed in the phone.
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Contact your old carrier. The network transfer will happen automatically. However, you should contact your old carrier to make sure there are no additional charges.
X
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This wikiHow teaches you how to transfer your existing cell phone number to a new iPhone in the US. If you continue to use your old service provider, you can insert a SIM card into your new phone. If the SIM card is not compatible with your new phone, your carrier will give you a new SIM card. If you switch to a new service provider, you will have to transfer your phone number to this carrier.
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