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This wikiHow teaches you how to send an iTunes gift card to someone on the computer version of iTunes and in the iPhone iTunes Store app. While Apple doesn’t allow users to transfer their existing iTunes balance from one account to another, you can still request a credit check if you want to receive your iTunes balance in cash.
Steps
Send a gift card on the computer
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Open iTunes. The app has a multicolored musical note icon on a white background.
- If the message asks to update iTunes, click Download iTunes and then restart the computer when prompted.
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Sign in with Apple ID. To send a gift card to someone else, you’ll need to sign in to the Apple ID account you use to shop on iTunes. Proceed by:
- Click the Account tab.
- Click Sign In… (if your name shows up at the top of the Account drop-down menu, you’re signed in).
- Enter your Apple ID and password.
- Click Sign In .
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Click the Store tab at the top of the iTunes window.
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Click Send Gift . This link is on the right side of the page, just below the “MUSIC QUICK LINKS” heading.
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Enter your email address. Enter the email address of the person you want to send the gift card to.
- This doesn’t have to be the email address the person uses for their Apple ID account.
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Add message. If you want to add a message (such as: “Happy Birthday!”) to an email containing a gift card, enter a message in the “Message” box.
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Select amount. Click on the amount you want to top up the gift card on the right side of the page.
- If you don’t see the appropriate amount here, click Other and enter the amount you want to use. Any number will do, but must be between $15 – $200 (VND 345,000 – VND 4,600,000).
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Specify the sending time. Check the “Now” box to send the gift card right away, or check the “Other Date” box and choose a date to send it later.
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Click Next in the lower-right corner of the window.
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Select interface. Click the theme that you want to apply to the gift card.
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Click Next .
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Click Buy Gift . This option is in the lower right corner of the window. iTunes Credits will be purchased and sent to a specific email address on the date you select.
- If your current Apple ID doesn’t link payment information (such as a credit card), you’ll be asked to enter your payment information first to purchase a gift card.
Send gift cards on iPhone
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Open the iTunes Store on your iPhone. Tap the iTunes Store app with the white star icon on a purple background.
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Tap Music in the bottom left corner of the screen.
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Scroll to the bottom and tap Send Gift . This button is at the bottom of the page. The gift card window will appear.
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Enter your email address. Enter the email address of the person you want to send the gift card to.
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Select amount. Tap the amount you want to send to the person (for example, $25 ), or tap Other and enter an amount between $15 – $200.
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Click Next in the upper right corner of the screen.
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Select the gift card interface. Tap the theme you want to use for the gift card.
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Click Next .
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Click Buy in the upper right corner of the screen. iTunes Credits will be purchased and sent to the specific email address.
- If your current Apple ID doesn’t link payment information (such as a credit card), you’ll be asked to enter your payment information first to purchase a gift card.
Request a refund
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Open the Apple Support support website. Go to https://getsupport.apple.com/ using your computer’s web browser.
- Note: Your chances of getting a refund for a purchased gift card are extremely low.
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Click Report a Problem . This option is on the top left of the page.
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Enter Apple ID. Enter your Apple ID email address and password, and then click the → sign at the bottom of the form.
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Find purchased gift cards. Scroll down to find the card you purchased.
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Click Report a Problem to the right of the gift card’s title. Some content will appear below the gift card.
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Click the “Choose Problem” drop-down box. This option is located directly below the title of the gift card.
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Select problem. Click the option appropriate to your current situation in the drop-down menu. Some of those options include:
- I didn’t authorize this purchase (I don’t authorize this item)
- Didn’t mean to buy this item (I don’t intend to buy this item)
- Meant to purchase a different item
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Enter a message sent to Apple. In the “Message” field, enter the following: [1] X Research Source
- Apple ID email address
- Amount to be refunded
- Your current shipping address
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Click the Submit button located below the “Message” field. The request will be sent to Apple, who can then review your request within two weeks.
- You will receive a confirmation email with Apple’s decision. If you don’t receive a response after two weeks, you can try sending the request again.
Warning
- Under no circumstances may you transfer your iTunes credit balance to another iTunes user.
X
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 1,430 times.
This wikiHow teaches you how to send an iTunes gift card to someone on the computer version of iTunes and in the iPhone iTunes Store app. While Apple doesn’t allow users to transfer their existing iTunes balance from one account to another, you can still request a credit check if you want to receive your iTunes balance in cash.
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