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How to Retrieve Deleted Facebook Messages

February 21, 2024 by admin Category: How To

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The truth is that there is no way to get back a deleted Facebook message or chat – after deleting a message, it will no longer be visible in the chat on your side. While it’s not possible to get your data back through Facebook, this article will teach you how to find duplicates of Facebook messages elsewhere, as well as how to avoid losing messages in the future.

Table of Contents

  • Steps
    • Look elsewhere
    • Backup messages to email
    • Download messages to your computer
  • Advice
  • Warning

Steps

Look elsewhere

Image titled Retrieve Deleted Facebook Messages Step 1

Image titled Retrieve Deleted Facebook Messages Step 1

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Understand the difference between a message and a conversation. “Messages” are text (or photos, videos, links, etc.) within a conversation between you and at least one other person, and “conversation” is the entire record of messages between you and receiver.

  • If you think you’ve deleted specific messages from a chat, it can take a long time to find them again. Look for the chats you think you’ve deleted because it’ll be easier.
Image titled Retrieve Deleted Facebook Messages Step 2

Image titled Retrieve Deleted Facebook Messages Step 2

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Open Facebook Messenger by visiting https://www.facebook.com/messages from your computer’s browser. This opens most recent Facebook messages in Messenger if you’re signed in to Facebook.

  • If you’re not signed in to Facebook, you’ll be asked to enter your Facebook account’s email address and password before continuing.
Image titled Retrieve Deleted Facebook Messages Step 3

Image titled Retrieve Deleted Facebook Messages Step 3

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Make sure you’ve actually deleted the conversation. Before you begin your quest to find (or mourn) your lost reminders, scroll through your Facebook Messenger inbox and find the supposedly deleted conversation. Maybe your chats are just pushed down below newer chats.
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Image titled Retrieve Deleted Facebook Messages Step 4

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Ask the recipient of the message to give you a copy of the message you are looking for. If you’ve deleted the chat (or certain message) on your side, you can always ask the conversation participant to send a screenshot or a copy of the conversation. If they haven’t deleted the chat/message, you can still get information from them.

  • You can ask the recipient of the message to download a copy of the message and send it to you.
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Image titled Retrieve Deleted Facebook Messages Step 5

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Check archived chat. You may have archived the conversation you’re looking for but haven’t completely deleted it. To check your archived chat, do the following:

  • Click the gear icon in the upper left corner of the Messenger screen.
  • Click Archived Threads in the drop-down list.
  • View archived chats.
  • You cannot archive individual messages.
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Image titled Retrieve Deleted Facebook Messages Step 6

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Determine if your chat has been sent to a personal email. If all email notifications are enabled for your account, you’ll receive copies of your messages in your inbox. You can check by doing the following:

  • Click the “Menu” icon
    Android 7 Dropdown

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    (Menu) in the upper right corner of the Facebook page screen.

  • Click Settings in the drop-down list.
  • Click the Notifications tab.
  • Click to expand the Email section.
  • Check that the “All notifications, except the ones you unsubscribe from” box in the “WHAT YOU’LL RECEIVE” section is checked. sign yet. If not, your messages have not been backed up to your email address.
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Image titled Retrieve Deleted Facebook Messages Step 7

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Check the “Trash” (Spam) folder in your email. If the chat has been backed up to the email, but you can’t find it, try clicking the Trash folder and looking for the data.

  • Most email providers delete emails after a certain amount of time (such as 30 days), so your messages can still be lost.

Backup messages to email

Image titled Retrieve Deleted Facebook Messages Step 8

Image titled Retrieve Deleted Facebook Messages Step 8

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Open Facebook by accessing https://www.facebook.com/ from your computer’s web browser. This will open your Facebook News Feed page if you’re signed in.

  • If you’re not logged in, enter your Facebook account’s email address and password, and then click Log In .
Image titled Retrieve Deleted Facebook Messages Step 9

Image titled Retrieve Deleted Facebook Messages Step 9

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Click the “Menu” icon

Android 7 Dropdown

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(Menu) in the upper right corner of the Facebook page to open a selection list.

  • For some users, this icon looks like a gear.
Image titled Retrieve Deleted Facebook Messages Step 10

Image titled Retrieve Deleted Facebook Messages Step 10

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Click Settings in the drop-down list to open this page.
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Image titled Retrieve Deleted Facebook Messages Step 11

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Click the Notifications tab on the left side of the page.
Image titled Retrieve Deleted Facebook Messages Step 12

Image titled Retrieve Deleted Facebook Messages Step 12

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Click Email near the top of the page to expand the “Email” section.
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Image titled Retrieve Deleted Facebook Messages Step 13

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Turn on message backup. Check the box to the left of the “All notifications, except the ones you unsubscribe from” line in the “WHAT YOU’LL RECEIVE” section. receive). This will ensure any messages you receive are copied to your email inbox, but it will also enable email notifications for all Facebook activity.

  • You can also unsubscribe from non-message notifications by opening a notification email and clicking Unsubscribe below the email.
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Download messages to your computer

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Image titled Retrieve Deleted Facebook Messages Step 14

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Open Facebook by accessing https://www.facebook.com/ from your computer’s browser. This will open your Facebook News Feed page if you’re signed in.

  • If you’re not logged in, enter your Facebook account’s email address and password, then click Log In .
Image titled Retrieve Deleted Facebook Messages Step 15

Image titled Retrieve Deleted Facebook Messages Step 15

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Click the “Menu” icon

Android 7 Dropdown

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(Menu) in the top-right corner of the page to open a selection list.

  • For some users, this icon looks like a gear.
Image titled Retrieve Deleted Facebook Messages Step 16

Image titled Retrieve Deleted Facebook Messages Step 16

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Click Settings in the drop-down list.
Image titled Retrieve Deleted Facebook Messages Step 17

Image titled Retrieve Deleted Facebook Messages Step 17

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Click the General tab on the left side of the page.
Image titled Retrieve Deleted Facebook Messages Step 18

Image titled Retrieve Deleted Facebook Messages Step 18

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Click the Download your information link below the General settings page.
Image titled Retrieve Deleted Facebook Messages Step 19

Image titled Retrieve Deleted Facebook Messages Step 19

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Click the Deselect All link in the bottom-right corner of the page. This will deselect all cells on the currently visible page.
Image titled Retrieve Deleted Facebook Messages Step 20

Image titled Retrieve Deleted Facebook Messages Step 20

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Scroll down to the bottom of the screen and check the “Messages” box in the middle of the page. Just ticking the “Messages” box ensures you’re not downloading unnecessary data.
Image titled Retrieve Deleted Facebook Messages Step 21

Image titled Retrieve Deleted Facebook Messages Step 21

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Scroll to the top of the screen and click the Create File button on the right side of the page to ask Facebook to create a backup file.
Image titled Retrieve Deleted Facebook Messages Step 22

Image titled Retrieve Deleted Facebook Messages Step 22

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Open the mailbox of the email address that you use to log in to Facebook.
Image titled Retrieve Deleted Facebook Messages Step 23

Image titled Retrieve Deleted Facebook Messages Step 23

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Waiting for email from Facebook. Facebook can prepare the download within 10 minutes, but this will vary depending on the number of conversations in the Messenger inbox.
Image titled Retrieve Deleted Facebook Messages Step 24

Image titled Retrieve Deleted Facebook Messages Step 24

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Open the download email. After receiving the email, click to open “Your Facebook download is ready”.

  • If you use Gmail with multiple tags, you’ll see this email in the Social tab.
  • Remember to check your Spam folder ( Spam or Junk ) if you don’t receive an email from Facebook within 10 minutes.
Image titled Retrieve Deleted Facebook Messages Step 25

Image titled Retrieve Deleted Facebook Messages Step 25

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Click the Download Your Information link in the body of the email. This will take you to the Facebook download page.
Image titled Retrieve Deleted Facebook Messages Step 26

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Image titled Retrieve Deleted Facebook Messages Step 26

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Click the Download button to the right of the file to download near the center of the page.
Image titled Retrieve Deleted Facebook Messages Step 27

Image titled Retrieve Deleted Facebook Messages Step 27

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Enter password. You enter the password used to log in to Facebook when prompted.
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Image titled Retrieve Deleted Facebook Messages Step 28

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Click the blue Submit button at the bottom of the window that appears. This will start downloading the ZIP folder containing the messages to your computer.

  • The download time will vary depending on the size of the archived message.
Image titled Retrieve Deleted Facebook Messages Step 29

Image titled Retrieve Deleted Facebook Messages Step 29

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Extract the downloaded ZIP folder. Double-click to open the ZIP folder, then select Extract at the top of the window, click Extract all on the toolbar, and click Extract when prompted. Once the decompression is complete, the regular (unzipped) version of the folder will open.

  • On a Mac, you can simply double-click the ZIP folder to extract it and open the extracted folder.
  • Image titled Retrieve Deleted Facebook Messages Step 30

    Image titled Retrieve Deleted Facebook Messages Step 30

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    View Facebook chats. Double-click the messages folder, open the folder with the name of another Facebook user involved in the chat you want to see, and double-click the chat’s HTML file. This will open the file in your computer’s browser, allowing you to drag and drop the messages as you like.
  • Advice

    • It is best to get in the habit of backing up Facebook data (including messages) after a certain period of time (such as every month).

    Warning

    • Deleted Facebook messages cannot be retrieved without a court order, and even if they were, messages are only stored on Facebook’s servers for 90 days.
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    The truth is that there is no way to get back a deleted Facebook message or chat – after deleting a message, it will no longer be visible in the chat on your side. While it’s not possible to get your data back through Facebook, this article will teach you how to find duplicates of Facebook messages elsewhere, as well as how to avoid losing messages in the future.

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