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After using Microsoft Word for many projects, you may feel that the program no longer works as it did when you first installed it. The default settings for one or more features – such as fonts, toolbar placement, and autocorrect options – will change after you mistakenly click or scroll. Uninstalling and reinstalling the Word program doesn’t help because the preferences are all saved on the computer. This article will show you how to restore the original look and settings of Microsoft Word on Windows and macOS.
Steps
Windows
- To perform this method, you need to adjust the Windows database – a relatively complicated task. Before editing a database, it’s best to back it up so you can restore information in the event of a problem.
- Click the View menu at the top of the File Explorer window.
- Click Options in the upper-right corner of the window.
- Click the View tab.
- Select Show hidden files, fpders, and drives (Show hidden files, folders, and drives) under “Hidden files and fpders” and click OK .
- If Windows is installed on another drive, you will replace C with the appropriate letter.
- Double-click your username folder in the right pane.
- Double-click the (usually hidden) AppData folder.
- Double-click the Roaming folder.
- Double-click the Microsoft .
- Double-click the Templates folder.
- Right-click Normal.dotm and select Rename .
- Remove the .dotm extension from the filename and replace it with .pd .
- Press Enter .
- Now that you’re done working in File Explorer, go back to View > Options > View and choose to hide originally hidden files and folders.
- You will have to click Yes to open the editing tool.
- Word 365, 2019 and 2016: Double-click the 16.0 folder.
- Word 2013: Double-click the 15.0 folder.
- Word 2010: Double-click the 14.0 folder.
- Word 2007: Double-click the 12.0 folder.
- Word 2003: Double-click the 11.0 folder.
- After completing the changes, you will close the database editing tool and File Explorer, and then restart Microsoft Word. Now you can work on Word like when you first installed it.
macOS
- This method works for all new versions of Word for macOS, including Word 2016, Word 2019, and Word 365.
. You’ll see a two-color smiley face on the left side of the Dock.
- Click normal.dotm once to select.
- Press the Return key.
- Remove the “.dotm” extension and replace it with .pd .
- Press Return to save a new file name called normal.pd .
Advice
- After you make these changes, there are still a few settings that can only be changed by reinstalling the program completely. For example, the company name that you enter during the first installation of Word is saved in the Word program file.
- You cannot reset Microsoft Word while the program is running. This is because Word saves configuration information at the time you shut down the program. If you make changes while the program is running, the immediate shutdown will overwrite the changed data.
- Find more advice and troubleshooting information at http://support.microsoft.com/kb/822005 (for Windows)
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This post has been viewed 3,420 times.
After using Microsoft Word for many projects, you may feel that the program no longer works as it did when you first installed it. The default settings for one or more features – such as fonts, toolbar placement, and autocorrect options – will change after you mistakenly click or scroll. Uninstalling and reinstalling the Word program doesn’t help because the preferences are all saved on the computer. This article will show you how to restore the original look and settings of Microsoft Word on Windows and macOS.
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