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Forgot your passcode or pattern to access your HTC smartphone? Android has a built-in way to bypass the lock screen if you can prove the right Google account. If all else fails, the only option is to restart the device to factory settings. In other cases, you can access your phone in just a few minutes.
Steps
Sign in with Google account
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Try your PIN or pattern five times. To bypass the lock screen, you must enter the password for five times. Your phone will be locked again and give you the option to sign in with an alternative. [1] X Research Source
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Click on “Forgot Password” or “Forgot Pattern”. The Google account login screen will appear, allowing you to log in by providing the Google account information associated with your phone.
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Enter your Google account information. Enter your Google account name and password. This should be the account you used when the phone was first set up. If you can’t remember your Google password, you can recover it by trying to log into the Google site using a computer.
- Make sure you’re connected to a cellular or WiFi network. To log in this way, your phone must be connected to the internet. If airplane mode is on, press and hold the power button until the power menu appears. Tap the airplane icon to turn off airplane mode.
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Set a new password. After successfully logging in, set a new screen lock password so you can continue to lock and securely access your device. Tap the Settings app or Settings, choose to lock your phone with a PIN, pattern, or password.
Restart the phone
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Power off the phone. To get to the Recovery menu, you need to restart the phone that is powered off. Press and hold the power button until the power menu appears. Tap the Power icon to power off the phone. Restarting the phone will erase all data inside, so this should be considered a last resort.
- If the phone is “stuck”, you can turn it off by removing the battery from the back.
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Open the Recovery menu. Press and hold the volume down button, then press and hold the power button. Press both buttons for 30 seconds. After the Android image appears, you can release the keys.
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Proceed to Factory Reset step. Use the volume down button to navigate the menu. Select “Factory Reset”, then, press the power button to continue. The process of returning the device to factory settings will take place in a few minutes. [2] X Research Source
- When Factory Reset is selected, the data in the device will be erased.
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Sign in and reset the phone. After resetting to factory settings, you will be asked to reset your phone as it was when you first bought it. If you sign in to the Google account associated with your phone and you’ve previously turned on the backup feature, the old settings will be restored.
- You can re-download any app purchased through the Play Store as long as you use the same account. [3] X Research Sources
- Any contacts stored in your Google Contacts contacts will automatically be synced to your account.
Advice
- This is only a last resort if you cannot access your phone and have no way of remembering the password, as you will have to start all over again.
X
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 19,962 times.
Forgot your passcode or pattern to access your HTC smartphone? Android has a built-in way to bypass the lock screen if you can prove the right Google account. If all else fails, the only option is to restart the device to factory settings. In other cases, you can access your phone in just a few minutes.
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