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This is an article that will show you how to force a frozen iPhone to restart. Restoring iPhone settings with a hardware key requires you to press a number of key combinations depending on the model. If forcing iPhone to restart doesn’t work, you can also refer to how to fix operating system errors by connecting iPhone to computer.
Steps
Force iPhone 8 and newer models to restart
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Press and release the volume up button. This is the button on the left side of the phone, near the top edge.
- This method will work on iPhone 8, 8 Plus, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max and iPhone SE (2nd generation). [1] X Research Source
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Press and release the volume down button. You’ll find it on the left side of your phone, just below the volume up button.
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Press and hold the button on the other side. This is the button on the right side of the phone. Keep holding that button until the Apple logo appears.
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Release your hand when the Apple logo appears. This will force the frozen iPhone to restart.
- If your iPhone still won’t restart, try charging it for about an hour and repeat the process. [2] X Research Resources If you still can’t restart your iPhone, see Fix iPhone that won’t restart.
Force iPhone 7 or 7 Plus to restart
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Press and hold the volume down button and the power button. The volume down button is on the left side of the iPhone, and the power button is on the top edge. Keep holding these buttons until the Apple logo appears.
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Release the buttons when you see the Apple logo. If the reset was done successfully, your iPhone should restart normally.
- If your iPhone still won’t restart, try charging it for about an hour and repeat the process. If you still can’t restart your iPhone, see Fix iPhone that won’t restart.
Force iPhone 6, 6s Plus or iPhone SE (1st generation) to restart
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Press and hold the power button and the Home button. The power button is on the top edge of the iPhone, while the Home button is the big round button in the bottom center of the screen. Keep holding these buttons until you see the Apple logo appear on the screen.
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Release the buttons when the Apple logo appears on the screen. Your iPhone will restart normally if the reset is done successfully.
- If your iPhone still won’t restart, try charging it for about an hour and repeat the process. If you still can’t restart your iPhone, see Fix iPhone that won’t restart.
Fix iPhone that won’t restart
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Connect iPhone to computer. If your iPhone only shows the Apple logo on a monochrome screen when forced to restart, you can try using a Windows or Mac computer to fix the problem without fear of data loss. First, connect your iPhone to your computer using a charging cord.
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Open Finder (on Mac) or iTunes (on Windows computer). If you’re using Mac Catalina or later, click the two-colored face icon in the Dock to open Finder. If you’re using a Windows computer or an earlier version of macOS, you’ll open iTunes from the Start menu or Applications folder.
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Open the iPhone folder. If you use the Finder, click your iPhone’s name in the left panel, just below “Locations.” If you use iTunes, you’ll click the button with the iPhone icon near the top-left corner of the app (to the right of the drop-down list). [3] X Research Sources
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Put iPhone in recovery mode. This operation will vary by model:
- Models with Face ID: Press and release the volume up button, then press and release the volume down button. Press and hold the button on the top edge until the iPhone boots into recovery mode.
- iPhone 8 or later: Press and release the volume up button, then press and release the volume down button. Press and hold the button on the right side until the iPhone enters recovery mode.
- iPhone 7/7 Plus: Press and hold the button on the top edge (or the button on the right side of some models) and the volume down button at the same time. Release your hand when you see the phone show up in recovery mode.
- iPhones with a Home button, iPhone 6 and earlier: Press and hold the Home button and the button on the top edge (or right side) at the same time. Release when the recovery screen appears.
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Click the Update button on the computer. This is the button in the message that shows up in Finder or iTunes when iPhone goes into recovery mode. This option will fix iOS errors without deleting your data.
- Your iPhone will restart normally if the fix is done successfully.
- If the update download hasn’t finished in more than 15 minutes, iPhone will automatically exit recovery mode. In this case, repeat step 4 to return to recovery mode and try again.
- If your iPhone has been successfully updated but you can’t use it, you’ve probably succeeded in factory reset. Repeat this method and choose Restore instead of Update . However, the data on the iPhone will be wiped clean; Therefore, you should only choose this method when you have tried everything.
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Contact Apple support if your iPhone still won’t restart. Apple recommends contacting support if you’re still experiencing any of the following issues: the screen remains black or another solid color, the display looks normal, but iPhone doesn’t respond when you tap, or iPhone just shows the Apple logo. [4] X Research Source To contact support, you would go to https://getsupport.apple.com, select your model, and follow the onscreen instructions.
X
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 100,234 times.
This is an article that will show you how to force a frozen iPhone to restart. Restoring iPhone settings with a hardware key requires you to press a number of key combinations depending on the model. If forcing iPhone to restart doesn’t work, you can also refer to how to fix operating system errors by connecting iPhone to computer.
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