How to Remove Virus

{“smallUrl”:”https://www.wikihow.com/images_en/0/07/Windowsstart.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/0/07/ Windowsstart.png/30px-Windowsstart.png”,”smallWidth”:460,”smallHeight”:460,”bigWidth”:30,”bigHeight”:30,”licensing”:”<div class=”mw-parser-output “></div>”}

, type windows defender , and click Windows Defender Security Center in the search results. The Windows Defender window immediately appeared on the screen.

• If you cannot open Windows Defender because of a virus, skip this step and the next.

• You may have to click ☰ in the upper-left corner of the window to see the Virus & threat protection tab.
• This is not effective against strong viruses, but you can remove some malicious files by doing this before proceeding.

• Click Start
  

  {“smallUrl”:”https://www.wikihow.com/images_en/0/07/Windowsstart.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/0/07/ Windowsstart.png/30px-Windowsstart.png”,”smallWidth”:460,”smallHeight”:460,”bigWidth”:30,”bigHeight”:30,”licensing”:”<div class=”mw-parser-output “></div>”}

  , then click the Power icon

  

  {“smallUrl”:”https://www.wikihow.com/images_en/5/5d/Windowspower.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/5/5d/ Windowspower.png/30px-Windowspower.png”,”smallWidth”:460,”smallHeight”:460,”bigWidth”:30,”bigHeight”:30,”licensing”:”<div class=”mw-parser-output” “></div>”}

  .

• Hold down the ⇧ Shift key while clicking Restart in the Power menu.
• Click Troubleshooting on the blue screen.
• Click Advanced Options , then click Startup Settings .
• Click Restart , then press 5 to select “Safe Mode with Networking”. If “Safe Mode with Networking” is set to another key, use that key.

{“smallUrl”:”https://www.wikihow.com/images_en/0/07/Windowsstart.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/0/07/ Windowsstart.png/30px-Windowsstart.png”,”smallWidth”:460,”smallHeight”:460,”bigWidth”:30,”bigHeight”:30,”licensing”:”<div class=”mw-parser-output “></div>”}

, type disk cleanup , and click Disk Cleanup at the top of the Start menu.

• Click Clean up system files in the lower left corner of the window.
• Check all the boxes in the center of the window (you’ll have to scroll down to see the last few boxes).
• Click OK , then click Delete Files when asked.

{“smallUrl”:”https://www.wikihow.com/images_en/0/07/Windowsstart.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/0/07/ Windowsstart.png/30px-Windowsstart.png”,”smallWidth”:460,”smallHeight”:460,”bigWidth”:30,”bigHeight”:30,”licensing”:”<div class=”mw-parser-output “></div>”}

, type windows defender , and click Windows Defender Security Center .

• You may have to click ☰ in the upper-left corner of the Windows Defender window.

• Go to https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns using your computer’s browser.
• Click the Download Autoruns and Autorunsc link near the top of the page.
• Double-click the downloaded ZIP folder.
• Click Extract all , then click Extract when prompted.
• Open the extracted folder, and then double-click the Autoruns file to open Autoruns.

• Find the suspicious service in the Autoruns list.
• Find out the information of that service online to confirm it is a virus, remember to note the instructions for deletion.
• Delete the service and its associated file or folder.
• Repeat this process until you have removed all suspicious services from the Autoruns menu.

• In some severe cases, a virus on your computer will damage your browser’s files, making it impossible for you to make changes to your browser’s settings. If so, you need to uninstall the browser and reinstall it later.

• Open Windows Defender.
• Click Virus & threat protection in the left pane.
• Click the Run a new advanced scan link.
• Check the box “Windows Defender Offline scan” (Windows Defender offline scan mode).
• Click Scan now .
• Wait for the computer to restart, and then follow the Windows Defender instructions on the screen.

{“smallUrl”:”https://www.wikihow.com/images_en/0/07/Windowsstart.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/0/07/ Windowsstart.png/30px-Windowsstart.png”,”smallWidth”:460,”smallHeight”:460,”bigWidth”:30,”bigHeight”:30,”licensing”:”<div class=”mw-parser-output “></div>”}

, click Power

{“smallUrl”:”https://www.wikihow.com/images_en/5/5d/Windowspower.png”,”bigUrl”:”https://www.wikihow.com/images/thumb/5/5d/ Windowspower.png/30px-Windowspower.png”,”smallWidth”:460,”smallHeight”:460,”bigWidth”:30,”bigHeight”:30,”licensing”:”<div class=”mw-parser-output” “></div>”}

, and click Restart without pressing the ⇧ Shift key. The computer should start up normally and be free of viruses.

• You can back up files to avoid data loss, but be aware that this will also back up viruses.
• If you can afford it, take your computer to a professional repair service before taking this step. They can help you get rid of the virus.