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There is nothing more troublesome than forgetting a password. If you cannot open your iOS device (iPhone, iPad, iPod) then the only way to open it is to restore the device and erase all data. It’s a security solution designed to prevent unauthorized users from accessing your data in the event of a device being dropped or stolen. However, if you’ve synced your device with your computer before, you can quickly back up and restore it without losing data.
Steps
Backup and Restore Passwords in iTunes
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Plug your iOS device into the computer you’ve synced with. If you haven’t synced your device with your computer before, see the next section.
- If you’ve synced your iOS device with your computer before, you can back up without unlocking it. This allows you to recover your password without losing any data.
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Wait for sync and backup to complete automatically. You can check this process in the iTunes Status Display.
- If the device does not automatically sync and back up, right-click the device and select “Sync”.
- Syncing and backing up your iOS device will allow you to factory reset your device without worrying about data loss. You can do this without unlocking if you have previously synced your device with your computer.
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Press select . Restore iPhone/iPad/iPod… . Wait for the restore to complete. It may take a few minutes.
- Your iOS device needs to be restored to its factory default settings to remove your old password.
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Select “Restore from iTunes backup” in the Setup Assistant. Select your most recent backup in iTunes.
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Wait for the backup to run. When the device has finished running the backup, you can access it.
- Factory reset will erase your screen password and allow you to open the device. If you want your device to be secure again, set a new screen password.
Put iOS device into Recovery Mode (Recovery)
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Turn off the device. Hold the power button then press firmly until the device turns off.
- Use this if you haven’t synced your device with your computer before, or your computer asks for your device’s screen password.
- Unfortunately, recovering the screen password this way will erase all data from your iPhone. This prevents unauthorized users from accessing your data, but if you don’t back up in iTunes or iCloud, you’ll have to start from scratch. Only use this as a last resort.
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Plug the iOS device’s USB cable into the computer. Do not connect the device to the other end of the USB cable.
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Open iTunes on your computer.
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Press and hold the Home button, connect the device to the other end of the USB cable. The device will turn on but keep holding the Home button.
- Continue holding the Home button until a window appears in iTunes. A message will appear in iTunes informing that the device was found in Recovery Mode.
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Restore the device in iTunes. Click OK in the screen that appears. Select the Summary section in iTunes, then click the Restore button.
- This will erase all your data and settings from your phone, restoring it to its factory default settings.
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Run the backup. If you want to reset the data on your phone, you have the choice of restoring a backup in iCloud or iTunes.
- To restore from iCloud, you need your Apple ID and password, plus a previous iCloud backup file. To restore from iTunes, you will need the previous backup file on your computer.
Apple ID Password Recovery
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Go to the Apple ID website. Apple has a special website at iForgot that helps users recover and change passwords. You can also use this site if you don’t remember your Apple ID.
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Enter your ID. The ID is usually the email address you used to sign up. Click Next. If you forgot your ID, click the link below the text field and follow the instructions.
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Verify your identity. Apple will send you an email with a link to confirm, or you can answer a secret question to confirm. You also need to confirm your date of birth.
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Change and recover passwords. You should choose a password that is highly secure but easy to remember. Password consists of uppercase letters, numbers and characters with high security.
Things you need
- An iPhone, iPod Touch, or iPad.
- USB cable for iOS devices.
- A PC or Mac.
- Internet connection.
- Latest iTunes version.
X
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 3,645 times.
There is nothing more troublesome than forgetting a password. If you cannot open your iOS device (iPhone, iPad, iPod) then the only way to open it is to restore the device and erase all data. It’s a security solution designed to prevent unauthorized users from accessing your data in the event of a device being dropped or stolen. However, if you’ve synced your device with your computer before, you can quickly back up and restore it without losing data.
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