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This wikiHow teaches you how to tell if your iPhone has been refurbished (aka “rebuilt”). “Refurbished” iPhones are goods that have been repaired and resold by Apple after it discovered a hardware problem on the original phone.
Steps
Get general information
- This only applies to iPhones purchased directly from Apple, as third-party sellers are not required to send you phones packaged in original packaging.
- If you’re buying a phone on eBay or Amazon and want to verify if it’s refurbished, send an email asking the seller for more pictures or information of the product.
- If you purchased a scratched phone from an Apple retailer, you can request an exchange.
- If your phone box doesn’t have the manual or serial number, it’s most likely refurbished.
Check model number
- If the first letter is “M,” your phone is genuine (retail).
- If the first letter is “N,” your phone is refurbished.
Check serial number
- Just because the phone you’re buying is activated doesn’t mean it’s refurbished; However, this process will help you avoid sellers who say it’s “new” when it’s actually used.
Advice
- If the phone has been refurbished by a third-party store, you cannot judge the iPhone’s condition by the packaging.
- “Refurbished” is not synonymous with “poor quality”, in some cases a device is classified as “refurbished” by Apple simply because of a slight post-release hardware modification, even if the That change is very small.
Warning
- You must review the sales and return policy of any site where you wish to purchase an iPhone before making a purchase.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 2,827 times.
This wikiHow teaches you how to tell if your iPhone has been refurbished (aka “rebuilt”). “Refurbished” iPhones are goods that have been repaired and resold by Apple after it discovered a hardware problem on the original phone.
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