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If Windows cannot recognize or format the USB drive properly, there may be a problem with the operating system or the USB drive. If the problem is in Windows, you can solve it by reinstalling the USB driver. If the problem is with the USB drive (and it’s not damaged), you can fix it with an advanced formatting process.
Steps
First way
- Press the Windows + R combination and type diskmgmt.msc to run the Disk Management utility.
- Find the USB in the list of connected drives. If your USB is listed here, it may not be formatted properly. Click for instructions to format the drive. If your USB is not showing up, read on for troubleshooting.
- If the drive works on another USB port, the first port is probably damaged. There is nothing you can do but replace the motherboard. In the short term, you need to avoid using this port in the near future.
- If the drive shows up when you plug it into another computer, there may be a problem with the driver on your computer. See the next section for how to troubleshoot driver problems.
Delete and reinstall the driver
- Right-click the inactive device and select “Update Driver Software”. Follow the instructions to reinstall the driver. [1] X Research Source
Reformat the drive using Disk Management
- When reformatting, all data on the USB drive will be erased.
Reformat the drive using Command Prompt
- Formatting will take a while.
- If, after using the DISKPART utility, the USB still does not appear on Windows, or you get an error when trying to format it, it is likely that the drive has been damaged and is no longer usable.
wikiHow is a “wiki” site, which means that many of the articles here are written by multiple authors. To create this article, 13 people, some of whom are anonymous, have edited and improved the article over time.
This article has been viewed 4,584 times.
If Windows cannot recognize or format the USB drive properly, there may be a problem with the operating system or the USB drive. If the problem is in Windows, you can solve it by reinstalling the USB driver. If the problem is with the USB drive (and it’s not damaged), you can fix it with an advanced formatting process.
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