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This wikiHow teaches you how to fix some typical errors that cause sound loss on Windows computers. Note that the problem the computer encounters may be too complex to detect and resolve on its own. In this case, you should take the computer to a qualified repairman.
Steps
Basic bug fixes
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Make sure that the computer is not muted. Most likely you have turned down the volume of your computer without remembering. Before trying anything else, press the “Vpume Up” button to see if the volume is increasing.
- If you see that the volume is at the highest level and still can’t hear anything, continue with the step below.
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Check the jack of the audio device. If the speakers or headphones are loosely plugged in, there will usually be no sound at all.
- You also need to make sure that the audio device is plugged in correctly.
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Find the faulty audio device. The best way is to play a song while the device is plugged in and unplugged. If you hear audio output from your computer’s default speakers and not from your speaker system, there’s a good chance the problem isn’t rooted in your computer.
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Restart the computer. Before trying more drastic measures, you can try to get the sound back by restarting the computer. After restarting, if your computer’s audio problem has been resolved, you don’t need to try to fix it anymore.
Check out Audio Mixer
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Right click on the volume icon. This icon has a speaker shape located in the lower right corner of the screen. After clicking, you will see a drop-down menu.
- If you’re using a laptop, you’ll need to tap the trackpad with two fingers to open the drop-down menu.
- If the volume icon does not appear in the toolbar then right click on the toolbar, click Taskbar settings , click Select which icons appear in the taskbar. tools) and set the switch next to Vpume to the right to “On”.
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Click Open Vpume Mixer . This option is at the top of the drop-down menu.
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Review the volume level of open applications. Every open app has a pentagonal slider below the icon. If this slider is at the bottom of the Mixer window, the volume for that particular application is muted.
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Click and drag the volume slider upwards. This is how to increase the volume of the desired application.
- If you want to increase the system-wide volume, click and drag the “Speakers” volume slider upwards.
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Click X . This button is located in the upper-right corner of the Mixer window. If the Mixer is the cause of your computer’s audio problem, the problem is solved.
Change speaker format
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Unplug all audio devices from the computer. Audio equipment includes headphones, speakers, and anything else that can be plugged into a computer’s headphone jack.
- If the Bluetooth headset is connected to the computer, it should also be unplugged.
- If you’re using a desktop computer, you’ll need to plug the speakers back in to secure them.
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Right click on the sound icon. This icon is located in the lower right corner of the screen.
- If you’re using a laptop, you’ll need to click the trackpad with two fingers to open the drop-down menu.
- If the volume icon is not displayed in the toolbar, you need to right click on the toolbar, click Taskbar settings , click Select which icons appear in the taskbar and toggle the switch right next to Vpume to the right to “On”.
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Click Playback devices . This option is located in the center of the drop-down menu.
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Double-click Speakers . This is the step to open the properties of the speakers integrated with the computer.
- If you’re using a desktop computer, you’ll need to click on the name of the plugged-in speaker.
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Click Advanced . This tab is located at the top of the window.
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Click the drop-down bar under “Default Format”. This bar usually says “24-bit, 44100 Hz (Studio Quality)” or “16-bit, 48000 Hz (DVD Quality)”.
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New audio frequency selection. If the register is initially “24-bit”, select 16-bit and vice versa.
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Click Test . This option is on the right side of the window. If clicked, the speaker will play a tune whether it is working properly or not.
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Repeat the test with a different frequency. If the audio frequency is found, you have successfully resolved the computer’s audio problem.
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Click OK . Press this button to save the settings.
Update the sound driver of the Windows operating system
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Open the Start menu. When you want to open this menu, you can click the window icon in the lower left corner of the screen or press the ⊞ Win key.
- If you are using Windows 8 operating system, you need to drag your mouse to the upper right corner of the screen and then click the magnifying glass icon.
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Type Device Manager into Start. This is the step to open the Device Manager icon at the top of the Start window.
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Click the Device Manager icon. This icon looks like a printer and a camera side by side.
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Scroll down and click the button to the left of Sound, video and game controllers . This option is located near the bottom of the Device Manager window. This step displays a list of your computer’s audio devices and programs.
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Right click on the “High Definition Audio” option. This option is usually recorded as “[Make] High Definition Audio” (eg Realtek High Definition Audio ).
- If you click on the volume icon in the lower right corner of the screen, you will see the name of the speaker system in use.
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Click Update driver . This item appears at the top of the drop-down menu.
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Click Search automatically for updated driver software . This is the option at the top of the Driver Update window. This causes the computer to start looking for the upgrade file.
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Install a new driver if asked. You may need to confirm your decision by clicking Yes or Install . Usually, however, new drivers are automatically downloaded.
- If your drivers are all updated to the latest version, then the computer sound problem is not driver related.
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Restart the computer. After completing the driver installation process, you need to restart your computer to apply the changes. If the driver was the cause of the problem with the sound of the computer, the problem is now solved.
Using Command Prompt
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Open the Start menu. You can click the window icon in the lower left corner of the screen or press the ⊞ Win key.
- If you are using Windows 8, you need to move the mouse pointer to the upper right corner of the screen and then click the magnifying glass icon.
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Type command prompt into Start. You’ll see a Command Prompt icon at the top of the Start window.
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Right click on the Command Prompt icon. This icon looks like a black box. You will see a drop-down menu appear.
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Click Run as administrator . This option is usually at the top of the drop-down menu.
- If you do not have administrative rights on the computer you are using, just click the Command Prompt icon.
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Click OK if asked. Command Prompt will be opened.
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Type net localgroup Administrators /add localservice . This command reduces the security level of the base to create and execute system files, which include the computer’s sound drivers.
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Press ↵ Enter . This is the step to run the command just entered.
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Restart the computer. After the command has finished running, you need to restart your computer to apply the change.
X
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This wikiHow teaches you how to fix some typical errors that cause sound loss on Windows computers. Note that the problem the computer encounters may be too complex to detect and resolve on its own. In this case, you should take the computer to a qualified repairman.
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