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How To Fix Blue Screen Error On Windows

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Blue Screen Errors or STOP errors, otherwise known as Blue Screen of Death (BSOD) errors, can cause unpleasant experiences. Error messages almost never indicate what’s wrong, and are often randomly generated. Following the instructions below can diagnose and repair the errors that cause the Blue Screen of Death.

Identify the Problem

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Image titled Fix the Blue Screen of Death on Windows Step 1

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Check if you have changed anything recently. Most causes of Blue Screens are due to changes in computer or hardware settings. Usually involves installing or upgrading new drivers. Drivers are software that allow hard drives to communicate with the Windows operating system. If you have a restore point in your computer, try downloading it again to see if that helps, it may and may not. [1]

  • Because there are an infinite number of possible hardware configurations, the drivers may not be checked for each configuration. That means sometimes a driver will cause a fatal error when communicating with the hardware.
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Check the internal hardware of the computer. Occasionally, a poor connection inside the computer can cause a Blue Screen error. Open the computer tree and check to make sure all cables are securely connected and in place.

  • This will be more difficult for laptops. You can check the hard drive and RAM to make sure they are connected properly. Remove the hard drive and RAM rear cover with a small head screwdriver. Press the solder parts firmly into their connection.
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Image titled Fix the Blue Screen of Death on Windows Step 3

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Check your computer’s temperature. Excessive heat can lead to hardware malfunction. One of the hottest parts is the graphics card. The second cause may be the CPU.

  • You can check the temperature in the BIOS screen, or through the software on Windows.
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Image titled Fix the Blue Screen of Death on Windows Step 4

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Check RAM. A common cause of system crashes is the quality of the RAM is not good. When RAM is damaged, it can lead to unstable system operation. You can test the RAM with a software called “memtest86”. The program is free online, and is run by burning to a bootable CD.

  • Restart the computer and run the program. The memtest software will automatically start testing your computer’s RAM. It may take a few minutes to complete. For best results, test several times before finishing. Memtests will run indefinitely until you stop them.
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Check the hard drive. Run the “chkdsk” function on the hard-cell name to scan for errors and fix potential errors. Hard drive failure can cause Blue Screens because of file corruption. To run chkdsk, open My Computer and right-click the disk you want to scan. Select Properties.

  • From the Properties screen, Select the Tops item.
  • Click Check Now in the Error Checking section. Your computer will ask you to restart to scan the drive.
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Image titled Fix the Blue Screen of Death on Windows Step 6

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Remove unnecessary parts of the computer. One way to narrow down what’s causing the problem is to get rid of the things that aren’t necessary for the computer. This way, if the fault goes too far, you know it’s one of the disconnected parts.

  • A desktop computer needs motherboard, CPU, hard drive, power supply, RAM, and keyboard. Plug the monitor into the monitor’s motherboard port (if available) so you may not be able to connect to the graphics card. Other items can be removed during the diagnostic process.
  • If the computer runs fine after dismantling, add the part back until the error message appears again. This will help you know which device is causing the computer to hang.
  • This method does not apply to laptops, as you cannot disassemble them.

Incident Report Analysis

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Image titled Fix the Blue Screen of Death on Windows Step 7

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Set your computer to pause at the Blue Screen of Death. Usually the computer will restart before you have a chance to check the contents of the Blue Screen. You will need to put the computer to a pause on the Blue Screen so that the necessary information can be copied.

  • Open System Properties. In any version of Windows, press the Windows+Pause/Break key combination from your keyboard to open the System Properties window. [2]
  • Select the Advanced System Settings tab. Windows XP users will be available in the Advanced System Settings section.
  • Click the Settings button in the Startup and Recovery section of the Advanced tab.
  • Uncheck the “Automatically restart” check box below the “System failure” section. Click the Apply button to save the changes. The next time your computer encounters the Blue Screen of Death, it will display it until you reboot the system.
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Image titled Fix the Blue Screen of Death on Windows Step 8

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When the system crashes again. The Green Screen appears again, briefly recording the following information from the screen. [3] Enter data into a search engine and see what hardware or program might be the source of the error.

  • “The problem seems to be caused by the following files:” The file notes are displayed as well as the printed error message.
  • “STOP:” Copy the line of code after the STOP message.

Fix the Problem

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Image titled Fix the Blue Screen of Death on Windows Step 9

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Boot into the Safe Mode screen. If Windows does not start because of the Blue Screen error, try to boot into the Safe Mode screen to fix the error. When the computer is booting, press the F8 key repeatedly until the Window boot function appears. Select “Safe Mode with Networking” to get deep access to your computer’s version of Windows. It gives you access to Driver Manager, the internet, and other system tools.
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Run virus scanning software. Sometimes viruses and malicious code are the cause of the Blue Screen. Make sure you have the latest anti-virus software installed, and scan your entire system for anything that could be causing the problem.
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Image titled Fix the Blue Screen of Death on Windows Step 11

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Perform the Repair Installation function of Windows. This is the fastest alternative to completely reinstalling the Windows operating system, as it just copies the system files to your computer. This is a useful way if an essential Windows file is corrupted and is causing errors on the computer.

  • To perform the fix installation, insert the Windows disc and boot from the disc. In the installation menu, select Repair Installation. Windows will delete the old Windows files and replace them with new ones. You will not lose any personal data.
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Image titled Fix the Blue Screen of Death on Windows Step 12

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Back to the drivers. If the cause of the problem is hardware, the first thing you should try is to review the drivers. This process will install the old version of the driver, capable of handling, capable of removing conflicts.

  • Open the device manager (Device Manager). You can access it by opening the Start Menu and right-clicking on Computer/My Computer. Properties, then Device Manager. In Window 8, press Windows key+X and select Device Manager from the list.
  • Select the hardware you want to restore. You can expand the category to find them. Right-click the icon and select Properties.
  • Select the Driver tab. Select Rpl Back Driver and confirm you want to restore.
  • Continue using the computer as usual. Once the driver is restored, continue to use the computer to confirm if the error has reappeared. ‘Do not’ update the driver until the latest version is released.
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Image titled Fix the Blue Screen of Death on Windows Step 13

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Restore Windows updates. If restoring the driver doesn’t fix the problem, consider rolling back to an earlier version, reinstalling Windows. It will help you to detect if Windows update is responsible for the Blue Screen error. [4]

  • Open System Restore. You can open System Restore by searching the Start menu search box. Open the program, and select the date before you encountered the error.
  • It will reset all updates and settings to that date, which is very effective for removing any updates added later. Use them to detect if any updates are found causing your computer to malfunction.
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Image titled Fix the Blue Screen of Death on Windows Step 14

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Clean up hard disk space. If Windows does not have enough space to install on the drive, it may cause system failure. Move unnecessary files and programs if you have less than 15% of your hard drive space.
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Apply new update and new driver. If restoring updates and drivers doesn’t work, installing the latest and updated versions (if they aren’t installed on your machine) may fix the problem. Check the Windows Update program to see if any new hardware or system updates are available.

  • Click Start and search for “Windows Update”. In Windows 8, press the Windows key and start typing “Windows Update”.
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Reinstall Windows. If you can’t track down the error, you can try reinstalling Windows completely as a way to reset your computer. Make sure all your important documents are backed up beforehand, as the hard drive can be completely erased during the installation process.

  • If the Blue Screen error is caused by a failure of a small part of the hard drive, reinstalling Windows will not fix the problem. You will have to find and replace that part.
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    Replace faulty hardware. If checking the driver and updating again doesn’t solve the problem, you may have to remove and replace the hardware. Replacing anything other than the RAM and hard drive on a laptop can be more difficult and expensive than .

    • If the RAM test results indicate that the machine has a memory failure, you will have to replace a new RAM stick as soon as possible.
    • If the hard drive scan returns a hard drive error, you should back up your data and install a new hard drive. You will have to reinstall Windows if Windows is installed on that drive.
    • If the graphics card is faulty replacing it can be expensive. This is almost impossible for laptops. With a desktop computer, open the machine and swap out the old graphics card for a new one.

    • Advice

    • When the STOP error appears, first try to start the computer using the necessary hardware. If your computer boots successfully, then try to fix the hardware driver by reinstalling or updating components.

    Warning

    • Do not modify the registry or startup programs without technical help.
    • Back up your data to an external drive in Safe Mode before restoring the last good configuration or running a diagnostic program.

    Blue Screen Errors or STOP errors, otherwise known as Blue Screen of Death (BSOD) errors, can cause unpleasant experiences. Error messages almost never indicate what’s wrong, and are often randomly generated. Following the instructions below can diagnose and repair the errors that cause the Blue Screen of Death.

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