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This wikiHow teaches you how to find the model number of an HP laptop. You can use this number to confirm specific products with support staff or make sure certain hardware (like batteries) is compatible with your laptop.
Steps
Based on system information
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Hold down the ⊞ Win key and press R . The “Run” dialog box will open on any Windows computer.
- On a personal computer running Windows 7 or later, you can right-click the Start menu and select Run .
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Type msinfo32 in the search bar to the right of the “Open:” heading in the Run dialog box.
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Click OK . The Windows System Information utility opens with model-specific details.
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Look for the “System SKU” section near the center of the System Information page. The model number of the HP laptop is listed to the right of the “System SKU” section.
- Also, next to “System Model” is the name of the computer.
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Record the SKU number. Give this information to a technician or use it as a keyword to search for compatible hardware or drivers for your computer. [1] X Research Source
Based on product label
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Turn off the computer. On all versions of Windows, you can hold down the power button until the machine turns off.
- Make sure you save and close all sessions before shutting down.
- On Windows Vista and later, you can click the Start button in the lower left corner of the screen, click the power button, and select Shut down .
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Unplug the computer power cord to avoid the risk of electric shock when you remove the device battery.
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Turn the laptop over and remove the battery. In most cases, you need to slide a switch left or right, stay there, and gently slide the battery out.
- If there’s a sticker underneath the laptop that includes product information, you don’t need to remove the battery.
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Find the “Product” label in the information here. Usually this label is in a separate section from the “Regulatory” section. Next to the “Product” label is a series of letters and numbers; this is the model number of the HP laptop.
- If you don’t see the “Product” label, look for the “Serial” heading. Although the model number is different from the serial number, it is usually somewhere below the serial number.
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Record the model number. If you need technical support about your laptop, give this number to the staff to shorten the repair process.
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This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 11,867 times.
This wikiHow teaches you how to find the model number of an HP laptop. You can use this number to confirm specific products with support staff or make sure certain hardware (like batteries) is compatible with your laptop.
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