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This wikiHow teaches you how to reset any Samsung TV to factory settings.
Steps
Smart TVs from 2014 to 2018
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Press the Menu button on the remote control. The TV main menu opens. [1] X Research Source
- This method is applicable to all Smart TV models from 2014 H to 2018 NU series.
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Select Support and press ↵ Enter . Options will appear on the right side of the screen.
- Maybe the ↵ Enter button on some remotes will be OK/Select .
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Select Self Diagnosis and then press ↵ Enter . The Self Diagnosis menu will appear.
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Select Reset and press ↵ Enter . The security PIN screen will appear.
- If this option is grayed out, see the “Use the Service menu” method.
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Enter the PIN code. If you have never changed it, the default PIN will be 0000 . The Reset window will open.
- If you have reset your PIN but don’t remember it, contact Samsung customer care for assistance.
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Select Yes and then press ↵ Enter . All TV settings will be returned to the original factory defaults. This takes a few minutes and the TV may reboot several times.
With previous Smart TV models
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Hold down the EXIT key on the remote for 12 seconds. You need to proceed while the TV is on. While you hold down this button, the standby light will blink continuously. [2] X Research Source
- This method is applicable to all smart TVs 2013 and earlier.
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Release your finger after 12 seconds. The Factory Reset window will appear.
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Select OK . The TV will initiate a reset to factory settings. Once done, the TV will turn itself off.
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Turn on the TV. After the TV restarts, you’ll have to go through the same setup process as when you first bought it.
Using the Service menu
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Put the TV on standby. You can apply this method to all Samsung TVs, but this is a last resort. You can put the TV to standby by turning it off with the remote.
- You can tell the TV is in standby by the red remote control sensor light that stays on even though the screen is off.
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Press the Mute 1 8 2 Power button on the remote. Press each key in turn. After a few seconds, a menu will appear. [3] X Research Sources
- If the TV shows no menus after 10-15 seconds, try one of the following key combinations: [4] X Research Source
- Info Menu Mute Power
- Info Settings Mute Power
- Mute 1 8 2 Power
- Display/Info Menu Mute Power
- Display/Info P.STD Mute Power
- P.STD Help Sleep Power
- P.STD Sleep Power Menu
- Sleep P.STD Mute Power
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Select Reset and then press ↵ Enter . To move to the Reset option, you need to use the arrow keys (or channel selector). The TV will power off and reset.
- On some remotes the Enter key may be OK/Select .
- The Reset option is probably located somewhere in the Options menu.
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Turn on the TV. After rebooting, the TV has returned to its original factory default settings.
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This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 6,267 times.
This wikiHow teaches you how to reset any Samsung TV to factory settings.
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