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Currently most mobile plans come with mobile data which is usually transmitted over the cellular network. You can surf the web, download music, stream videos, and do things that require an internet connection. Mobile data can be turned on and off to avoid going over the monthly limit.
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Open the Settings app. You can find this in the App Drawer or on the Home screen. The icon looks like a gear. [1] X Research Source
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Tap the “Data usage” option. This item is located near the top of the menu.
- Older versions of Android may have a “Mobile Networks” option.
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Tap the “Mobile data” slider. This will switch mobile data to the ON position. On older Android versions, check the “Data enabled” box.
- Note: Mobile plan will support mobile data to activate it. You will also need a mobile network to use your mobile data connection.
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Check data connection. Next to the receivers in the Notification bar, you may see “3G” or “4G”. Note that not all devices show this when data connection is enabled, so the best way to check is to open a web browser and try to visit a website.
Troubleshoot
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Make sure Airplane Mode is disabled. Airplane mode turns off the mobile data connection. You can turn off Airplane Mode from the Settings menu or by pressing and holding the Power button and tapping the Airplane Mode button.
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Check while roaming. Most devices will turn off data by default if you are roaming out of network coverage. This is because roaming data rates are usually much more expensive than carrier data. If you need a data connection while roaming, you can enable it.
- Open the Settings app and select “Data usage”.
- Press the Menu button (⋮) in the upper right corner.
- Select “Data roaming”.
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Make sure you don’t exceed your provider’s data limit. Depending on your mobile plan, you will have a hard cap on data per billing cycle. If this limit is exceeded, the mobile data connection may be throttled or stopped altogether.
- You can monitor mobile data usage in the “Data usage” menu, but limits from your service provider will not be displayed.
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Restart your device if you can’t connect to the mobile data network. If you’ve checked everything but still no data network connection, a quick start should fix the problem. Make sure to power off the device completely, then restart it.
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Contact your carrier customer service to reset the APN settings. The device will connect to the Access Point Names (APN) when it receives the data network. If these APNs have changed, you will not be able to connect to the network. Contact your carrier’s customer service to have the appropriate APN reset.
- You can adjust APN settings by opening the Settings app and selecting “Mobile networks”, then tapping “Access Point Names”. On older phones, the “Mobile networks” option may be located under “More…” in the Settings menu.
Advice
- You can access the “Data usage” section from the Notification bar. This depends on your device and carrier.
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wikiHow is a “wiki” site, which means that many of the articles here are written by multiple authors. To create this article, volunteer authors have edited and improved the article over time.
This article has been viewed 9,299 times.
Currently most mobile plans come with mobile data which is usually transmitted over the cellular network. You can surf the web, download music, stream videos, and do things that require an internet connection. Mobile data can be turned on and off to avoid going over the monthly limit.
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