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This article was co-written by Luigi Oppido. Luigi Oppido is the owner and operator of Pleasure Point Computers in Santa Cruz, CA. He has over 25 years of experience in general computer repair, data recovery, antivirus and upgrade.
This article has been viewed 2,907 times.
Computer crashes happen every day. Some problems are easy to fix but we don’t diagnose them. This wikiHow teaches you how to diagnose problems on your Windows computer.
- If an error pops up when your computer boots, type exactly this into Google to find more information about the problem. You can use a mobile phone or another computer if necessary. If a series of “beep” sounds are heard when the computer boots, take note and visit https://www.computerhope.com/beep.htm to see what error the computer is signaling. [1] X Research Source
- Click the Windows Start menu in the lower left corner.
- Enter Control Panel .
- Double-click Contrp Panel from within the Windows Start menu.
- Click Hardware and Sound .
- Click Device Manager under “Devices and Printers”.
- If the CPU usage chart runs at 80%-100% most of the time, you should consider upgrading your computer’s processor.
- If your computer uses too much memory, close all unnecessary programs and browser tabs to see if performance improves. At the same time, limit multi-tasking situations on the computer. If the system cannot perform basic operations because of lack of memory, you can purchase and install more RAM (depending on the computer).
- If you suspect a hard drive failure, you should immediately back up any important data on the drive and turn off the computer. If the hard drive really fails, every time the computer starts up will cause further damage to the drive. If you can’t back up your data, remove the hard drive and bring it in to a data recovery professional.
Advice
- If you are not confident in diagnosing or troubleshooting your computer, it’s best to take it to a reputable place for repair at a reasonable fee.
- The procedures above can handle some common problems, but if you want to pinpoint the specific problem, you should turn to the tools or expertise of a technician.
Warning
- Always consult someone with expertise in the computer field, whether you’re troubleshooting the problem yourself or doing it under expert supervision.
- Don’t try to fix the problem unless you know what you’re doing.
This article was co-written by Luigi Oppido. Luigi Oppido is the owner and operator of Pleasure Point Computers in Santa Cruz, CA. He has over 25 years of experience in general computer repair, data recovery, antivirus and upgrade.
This article has been viewed 2,907 times.
Computer problems happen every day. Some problems are easy to fix but we don’t diagnose them. This wikiHow teaches you how to diagnose problems on your Windows computer.
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