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This article was co-written by Devin Jones. Devin Jones is the creator of “The Soul Career”, an online career incubator for women. She is certified by CliftonStrengths and works with women to help them clarify their purpose and build meaningful careers. Devon received her BA from Stanford University in 2013.
There are 10 references cited in this article that you can view at the bottom of the page.
This post has been viewed 7,223 times.
Throughout your life, you must have experienced many situations that require interaction. Whether you’re giving a job interview, establishing a new relationship, or conferring with team members, communication skills are important. You’ve probably noticed that much of your success depends on your communication skills, and that some ways of interacting are more effective than others. To improve your communication skills, practice non-verbal communication, how to interact and take care of your image. [1] X Research Sources Greene, JO, & Burleson, BR (Eds.). (2003). Handbook of communication and social interaction skills. Psychpogy Press.
Steps
Improve non-verbal communication
- For example, if you want to appear happy, it’s easier to make facial expressions, such as smiling, than to speed up your conversation or make gestures. Sometimes it’s also beneficial to hide feelings (such as fear) that you don’t want to show.
- Start thinking about the nonverbal cues you both send out when communicating. Also think about the nonverbal messages you perceive from others.
- In other words, don’t droop your shoulders but avoid straining your muscles. If you find yourself focusing too much on body language, focus your attention on what the other person is saying.
- The global perspective shows many manifestations of the instinctive rules of nonverbal communication when you belong to a certain culture. If you are communicating in another culture, observe other people for the meaning of their nonverbal behavior.
- Women are also more likely to interrupt, listen more, and interpret facial expressions more accurately than men. [8] X Research Sources Hall, JA, Carter, JD, & Horgan, TG (2000). Gender differences in nonverbal communication of emotion. Gender and emotion: Social mentalpogical perspectives, 97-117.
- A Fortune 500 study found that people who are able to appropriately control their emotions (e.g., try not to cry when criticized) are more likely to gain the trust of others. [9] X Research Source Gpeman, D. (1998). Working with emotional intelligence. Bantam.
Improved interaction
- Persuasive: Focus on the other side of the argument. For example, if you want your roommate to take out the trash, explain that you both have to share the housework equally, and that you did it last time. So this time it was her turn to take out the trash.
- Use enthusiastic body language: if you get a cold response when you ask for something, first try to establish a warm rapport with your body language by leaning forward as you speak. with them and use active listening.
- Listen: Don’t be monotonous in your dialogue. Instead, observe your own reactions and listen to what the other person has to say. Pause and signal that you are listening, such as “go on,” “eh, uh” or “really?”
- Strategically assert: use “sentences with the subject in the first person,” like “I feel…”. [11] X Research Sources Kubany, ES, Bauer, GB, Muraoka, MY, Richard, DC, & Read, P. (1995). Impact of labeled anger and blame in intimate relationships. Journal of social and clinical psychology, 14(1), 53-60. Be careful not to use too many sentences like that or “sentences with a subject in the second person” like “You are driving me crazy.” [12] X Research Sources Kubany, ES, Bauer, GB, Muraoka, MY, Richard, DC, & Read, P. (1995). Impact of labeled anger and blame in intimate relationships. Journal of social and clinical psychology, 14(1), 53-60.
- For example, you might want to ask your boss to give you more work, instead of saying, “Hey, if you think this is a good idea, I think I’d like the opportunity to take on more responsibilities and tasks at the company. ‘, say, ‘I hope to take on more assignments as you see fit’.
- For example, try to notice how long you talk in a conversation. Is your story long? Summarize your story and pause to signal the other person’s turn to speak.
- provide information they don’t know
- be relevant and catch everyone’s attention
- honest (unless you use sarcasm and irony)
- following politeness, such as using words like “please” or “thank you”
- avoid bragging or self-centered
Control how others feel about you
- If you find that the other person is struggling to understand or is reluctant to accept what you have in common, pause the conversation and come back to it later. For example, you could say, “you and I are both hungry, so why not let me choose the restaurant this time, and next time it’s your turn?”
- If the context is not clear, try to guess the other person’s needs before continuing. You might say, “Sorry, did I sound too small?”
- For example, imagine you want to go on a long car trip with a friend, but that friend has to take care of her pet on the day of the trip, so she can’t go. Instead of making your friend feel guilty for missing the trip, say you’re sorry and offer to help. Show empathy for her situation.
Advice
- Not all sentences with the subject “I” are easy to accept in conversation. Studies have shown that such statements can be considered hostile if accompanied by angry statements such as “I am angry”. [22] X Research Sources Kubany, ES, Bauer, GB, Muraoka, MY, Richard, DC, & Read, P. (1995). Impact of labeled anger and blame in intimate relationships. Journal of social and clinical psychology, 14(1), 53-60.
- You can express sadness instead of anger with “me” sentences, such as “I feel so frustrated” or “I am confused”, because such sentences can call for help. cooperation from the other. [23] X Research Sources Kubany, ES, Bauer, GB, Muraoka, MY, Richard, DC, & Read, P. (1995). Impact of labeled anger and blame in intimate relationships. Journal of social and clinical psychology, 14(1), 53-60.
This article was co-written by Devin Jones. Devin Jones is the creator of “The Soul Career”, an online career incubator for women. She is certified by CliftonStrengths and works with women to help them clarify their purpose and build meaningful careers. Devon received her BA from Stanford University in 2013.
There are 10 references cited in this article that you can view at the bottom of the page.
This post has been viewed 7,223 times.
Throughout your life, you must have experienced many situations that require interaction. Whether you’re giving a job interview, establishing a new relationship, or conferring with team members, communication skills are important. You’ve probably noticed that much of your success depends on your communication skills, and that some ways of interacting are more effective than others. To improve your communication skills, practice non-verbal communication, how to interact and take care of your image. [1] X Research Sources Greene, JO, & Burleson, BR (Eds.). (2003). Handbook of communication and social interaction skills. Psychpogy Press.
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