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This article shows you how to delete media files, such as photos, videos, and other files that you have sent or received in WhatsApp chats. If you don’t want to have to rummage through your WhatsApp chats on your phone, you can delete all WhatsApp chats to remove all media files from WhatsApp’s storage. If you want to delete media files in a particular chat, you can do so in WhatsApp’s Settings.
Steps
Delete all chats on iPhone
- If you are not signed in, follow the on-screen instructions to enter your phone number and select a username.
- If WhatsApp opens to a chat, first tap the “Back” button in the upper-left corner of the screen.
- If WhatsApp opens to a page that says “Settings” at the top, you’ve already entered the Settings menu.
- You may need to close and reopen WhatsApp for the iPhone storage to properly display the amount of free storage space available after deleting data.
Delete all chats on Android
- If you are not signed in, follow the on-screen instructions to enter your phone number and select a username.
- If WhatsApp opens to a chat, first tap the “Back” button in the upper-left corner of the screen.
- If WhatsApp opens to a page that says “Settings” at the top, you’ve already entered the Settings menu. If so, skip to the next step.
Delete media files in iPhone chats
- If you are not signed in, follow the on-screen instructions to enter your phone number and select a username.
- If WhatsApp opens to a chat, first tap the “Back” button in the upper-left corner of the screen.
- If WhatsApp opens to a page that says “Settings” at the top, you’ve already entered the Settings menu.
- On an iPhone SE, iPhone 5S, or older iPhone, you may need to scroll down to see this option.
- Some boxes are grayed out because the chat contains no media files (for example, If the chat doesn’t contain any videos, the “Videos” box will be grayed out).
- You may need to close and reopen WhatsApp for the phone storage to properly display the amount of free storage space available after deleting data.
Delete media files in Android chat
- If you are not signed in, follow the on-screen instructions to enter your phone number and select a username.
- If WhatsApp opens to a chat, first tap the “Back” button in the upper-left corner of the screen.
- If WhatsApp opens to a page that says “Settings” at the top, you’ve already entered the Settings menu. If so, skip to the next step.
- If you don’t see this option, WhatsApp doesn’t have any media files that you can delete.
- If you get a memory error and don’t see this option, try uninstalling and reinstalling WhatsApp.
- Some boxes are grayed out because the chat contains no media files (for example, If the chat doesn’t contain any videos, the “Video” box will be grayed out).
Advice
- You can delete messages in a chat by tapping and holding your finger in the conversation, then tapping Delete in the pop-up menu (or tapping the trash can icon on Android), and then tapping Delete for Everyone . As long as you do this within 7 minutes of sending the message, the message will be deleted from everyone’s phone conversation.
- WhatsApp will cache a few megabytes of information, which means you can’t completely delete all media files from WhatsApp’s storage. The only way to delete WhatsApp messages completely is to delete all chats, uninstall WhatsApp from the phone, then reinstall it.
Warning
- Deleting all messages and/or media files from your WhatsApp account will not delete it from the accounts of other WhatsApp users you have chatted with.
- Once you’ve deleted something from WhatsApp, you can’t get it back.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 3,464 times.
This article shows you how to delete media files, such as photos, videos, and other files that you have sent or received in WhatsApp chats. If you don’t want to have to rummage through your WhatsApp chats on your phone, you can delete all WhatsApp chats to remove all media files from WhatsApp’s storage. If you want to delete media files in a particular chat, you can do so in WhatsApp’s Settings.
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