How to Contact Roblox

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Roblox, an online gaming platform and creation system, has garnered millions of players worldwide. With its vast user base and immersive gaming experience, it is no wonder that many users may need to contact Roblox for various reasons. Whether it is to report a bug, seek technical support, report inappropriate content, or inquire about any other issue, having the right knowledge on how to contact Roblox can be crucial. This guide aims to provide a comprehensive understanding of the different methods and channels available to get in touch with Roblox, ensuring a smooth and efficient communication process for users seeking assistance.

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Roblox is a popular game based on an open-world interactive and building platform. Whether you’re a parent looking to learn about your child’s game or a player in need of technical support, there will come a time when you’ll want to contact Roblox directly. There are three ways to contact Roblox: call the customer support line at 888-858-2569 then leave a voicemail waiting to be called back (if in the US), fill out the online support form for problems general topics, or email with specific questions.

Table of Contents

Steps

Call Roblox customer support

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Dial 888-858-2569 to call Roblox’s customer service hotline (if in the US). Roblox’s customer support line is open 24/7. Call centers that use an automatic selection system will ask you for your account information via voicemail so they can get back in touch. ^{[1] X Research Source}

• Roblox’s customer support call center is completely free.

Tip: The Roblox customer support number is also useful for asking specific questions, but you won’t be able to talk to the operator directly until they get back to you shortly afterwards.

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Press 1 if you are under 18 and need assistance. If you are under 18, Roblox customer service will not talk over the phone but will provide information on where to look for troubleshooting solutions online, including instructions on how to access the help page their.

• If you are under 18, ask an adult to call for help. Adults will communicate directly with Roblox staff on your behalf.

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Press 2 if you are a parent or a player over 18 years old. Follow the automated instructions for a specific problem, question, or concern. You can find out information about your Roblox account, invoicing or software through the automated menu before coming to the option to leave voicemail.

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Press 0 after pressing 2 and leave a voicemail. Roblox will call you back after receiving a detailed message about the question or concern. You will be asked to provide your name, Roblox account name, and billing information before explaining the issue.

Email Roblox Customer Support Directly

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Send questions to info@Roblox.com . In addition to an online form for customer support, Roblox also has an email address for general inquiries. You may need to wait a little longer to get a response from them. ^{[2] X Research Source}

Tip: If you want to appeal a strike or account ban, email appeals@roblox.com. ^{[3] X Research Sources}

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Detailed description of the issue you need assistance with (in English). Don’t forget to include your name, account details, and any relevant payment information in the email. Try to be as specific as possible about the problem you need help with.

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Waiting for feedback or additional explanation. Roblox does not usually process immediately, so you need to wait a while. Be patient and have an answer ready for any questions regarding additional information that customer care may need to assist you.

Use Roblox’s online support form

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Visit the Roblox help page to use the online form. This site provides a fillable form for you to ask Roblox for assistance with a specific issue. This is the primary method Roblox uses to respond to customer complaints and inquiries. ^{[4] X Research Sources}

• You can visit the Roblox support page at https://www.roblox.com/support.

Tip: Customer service can only help you around billing and account issues. If you need information about in-game development or building, visit the Roblox Developer Hub at developer.Roblox.com. ^{[5] X Research Sources}

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Fill in contact information at the top of the form. Enter your name, email address, and Roblox username. If you’re under 13, you’ll need to use your parent’s email address. Verify the email address by entering it twice and double-check the spelling to make sure the information you provide is correct.

• You do not need to enter the last name in the first name field. Just your name is enough.

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Choose the platform you use and the category for the question. The game will vary slightly depending on the platform used, so you need to choose a console, PC or tablet device. Below that, you also need to select the appropriate category for the problem or question. ^{[6] X Research Sources}

Tip: If you want to report someone for fraud, select the “exploit report” category.

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A description of the problem or problem you’re wondering about is at the bottom of the page. Try to be as detailed as possible. Include relevant information such as how the problem occurred or details of the error message. Also, don’t forget to make a note of the time of the incident in case Roblox needs to check with the game log of the session where the crash occurred. ^{[7] X Research Sources}

• Roblox customer support will respond to you via email. Please check the inbox of the email address you provided within a few hours of submitting the report.

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This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.

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The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.

This article has been viewed 6,912 times.

Roblox is a popular game based on an open-world interactive and building platform. Whether you’re a parent looking to learn about your child’s game or a player in need of technical support, there will come a time when you’ll want to contact Roblox directly. There are three ways to contact Roblox: call the customer support line at 888-858-2569 then leave a voicemail waiting to be called back (if in the US), fill out the online support form for problems general topics, or email with specific questions.

In conclusion, contacting Roblox can be a straightforward process if the appropriate steps are followed. By understanding the various avenues through which communication can be established, users can easily seek assistance, report issues, or address concerns. Whether it is through their website, social media platforms, or email, Roblox provides multiple channels that enable users to connect with their support team. Additionally, the platform also offers an extensive knowledge base and community forums where users can find answers to commonly encountered problems. It is important for users to be detailed and clear about the issues they are experiencing, and to provide any relevant information that may aid in resolving their concerns. By following these guidelines, users can ensure a smooth communication experience and receive the necessary support from Roblox.

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