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This article will show you how to contact Netflix by phone and the internet.
Steps
Call
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Call 1-866-579-7172 . [1] X Research Source
For faster help, log into your account, scroll to the bottom of the page, tap Contact Us , then tap Call Us . You will be provided with a service code to use and an estimated waiting period.
Use mobile apps
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Open the Netflix app. It’s a black app with a red N.
- Type in your credentials to sign in if the app doesn’t automatically sign you in.
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Tap ☰ in the upper left corner.
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Tap Call Help Center (call the Help Center) near the bottom of the menu.
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Tap Call Us (call us). You will be connected to a Netflix Help Center representative.
- Alternatively, you can tap the Go to Help Center website (go to the Help Center page) to search or browse help topics, or learn more about Netflix.
Live chat
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Go to https://www.netflix.com on a web browser.
- If you’re a member and aren’t logged in, tap Sign in , then enter your email address and password.
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Scroll to the bottom of the page.
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Tap Contact Us .
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Scroll down and tap Start Live Chat . A dialog box with a list of common problems will appear.
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Click Tell us what your issue is at the bottom of the dialog box.
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Type in the reason you need to contact Netflix.
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Click Start Chat . You will be connected to a Netflix Help Center representative.
Advice
- Always visit help.netflix.com if you’re not sure if you’re connected to an official Netflix representative!
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This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 10,322 times.
This article will show you how to contact Netflix by phone and the internet.
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