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It can be embarrassing when you pay with a gift card but don’t have enough balance left. Luckily, you can check your gift card balance before you go shopping. To check your balance, visit the card’s website, call the operator or visit the nearest transaction office.
Steps
Check balance online
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Find the website on the back of the card. Flip the card over and find the small print on the back with the black stripe. Usually, this will include instructions for checking your balance and sometimes even a website for you to visit. [1] X Research Source
- Beware of scam sites unrelated to the gift card issuer. Only visit the website linked to the official site of this company or the website printed on the back of the card.
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Enter the required information into the website. After visiting the website on the back of the gift card, you will need to fill in the relevant information about the card in the appropriate fields. This information often includes card numbers and other passcodes such as expiration dates or access codes. [2] X Research Source
- Sometimes you need to scrape off the tape or paint on the back to see the card number. [3] X Research Sources
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Press send or the Enter key. After submitting your information, you will be redirected to a page that lists your gift card balance. If nothing happens, return to the previous page and re-enter the information. Double check to make sure the details are correct before submitting. [4] X Research Sources
- If you entered the correct information and still cannot access it, it is possible that the card has expired or there is a technical problem. In this case, call the operator or visit the card issuer’s branch.
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Call or go to a branch if there is no website on the back of the card. If you can’t find the website on the back of your gift card, there may be no way to check your balance online. In this case, you need to proceed with another method to check the gift card balance.
Call the gift card issuer
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Look for the issuer’s number on the back of the gift card. Most gift cards have a toll-free number printed on the back (black stripe side). Flip the card over and find the phone number. Sometimes there will be two phone numbers: one for customer service, the other for balance checks. [5] X Research Sources
- If you call the customer service number, they will direct the phone to a balance lookup switchboard.
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Call the number you find on the card. Dial the balance lookup number that you find on the back of your card. This number can be sent to the operator of the switchboard or to the automated answering system. [6] X Research Sources
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Use the numeric keypad on your phone to enter information. After calling the operator, the system will ask you to provide information including your card number, expiration date, date of birth or the last four digits of your phone number. The information you need to provide will depend on the specific gift card type. Follow the instructions of the automated system or the operator until you have entered all the required information. [7] X Research Sources
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Wait to hear the balance. After entering all the necessary information, you will hear the balance. Record it or save it to your mobile phone to see how much money you have on your gift card.
Go to the trading place
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Visit the nearest store or transactional branch to use the gift card. If the gift card is specific to a particular company/brand, visit that system’s store. The staff will tell you the value that you can use for free from the gift card. [8] X Research Sources
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Ask if the store staff can check your gift card balance for you. Show the gift card to a customer service representative or cashier and have your balance checked for you. Usually, they can scan the card and let the customer know the balance on it. [9] X Research Source
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Look at the bottom of the transaction receipt after you use the gift card. When you use the gift card at the store, you will receive a receipt/invoice. Most companies will list the remaining balance of the gift card at the bottom of the receipt. [10] X Research Source
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This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
There are 8 references cited in this article that you can see at the bottom of the page.
This article has been viewed 2,091 times.
It can be embarrassing when you pay with a gift card but don’t have enough balance left. Luckily, you can check your gift card balance before you go shopping. To check your balance, visit the card’s website, call the operator or visit the nearest transaction office.
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