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How to cancel your Netflix account will depend on how you signed up for the account. If your account is registered on the Netflix website, you can cancel at Netflix.com on any computer, phone or tablet. If you’ve chosen to pay via iTunes, Google Play, or Amazon Prime, you’ll have to cancel your account through the relevant service. This is an article that shows you how to cancel your Netflix membership on different platforms.
Steps
Cancel on Netflix.com
- You can use this method on your computer, phone, or tablet.
- If you don’t see an option to cancel, you’re probably not paying directly through Netflix. Instead, the page will display the service you are subscribed to (such as Google Play, iTunes, Amazon Prime) with instructions to cancel the service.
Cancel on Google Play
on Android. You’ll see the app in Android’s app drawer. If you signed up for Netflix on Android and paid through Google Play, use this method to cancel the service.
- If you don’t use Android but pay through Google Play, you’ll sign in to https://play.google.com and go to step 3.
- If you don’t see Netflix in the list of registered services, you probably signed up for an account through Netflix.com or another service. Or, you used another Google account to sign up.
Cancel via iTunes on iPhone or iPad
(Settings) of iPhone or iPad. You will have to find the app with the gear icon on the home screen or use the search tool. Only use this method if you pay your Netflix fee through iTunes (usually when you sign up for an account on your iPhone, iPad, or Apple TV). [1] X Research Source
- If you don’t see Netflix in the list of registered services, you probably signed up for an account through Netflix.com or another service. Or, you used another Google account to sign up.
Cancel through iTunes on a computer
- If you’re on a Mac, iTunes is an app with a musical note icon that shows up in the Dock. On Windows computers, iTunes is usually found in the Start menu. If you don’t have iTunes installed, get the free app from https://www.apple.com/itunes.
- Make sure you’re using the Apple ID that was used to sign up for Netflix. To sign in, you’ll click the Account menu and select Sign In .
- If you don’t see Netflix in the list of registered services, you probably signed up for an account through Netflix.com or another service. Or, you used another Google account to sign up.
Cancel on Apple TV
- If you don’t see Netflix in the list of registered services, you probably signed up for an account through Netflix.com or another service. Or, you used another Google account to sign up.
Cancel on Amazon Prime
- If you’re not signed in to your Amazon account, click Sign In in the upper right corner to sign in now.
- If you don’t see Netflix in the list of registered services, you probably signed up for an account through Netflix.com or another service. Or, you used another Google account to sign up.
Advice
- Cancel your account at least one week before the billing period ends to avoid being charged the following month.
- You must pay off the DVDs rented through Netflix to avoid charges after canceling your account.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 43,470 times.
How to cancel your Netflix account will depend on how you signed up for the account. If your account is registered on the Netflix website, you can cancel at Netflix.com on any computer, phone or tablet. If you’ve chosen to pay via iTunes, Google Play, or Amazon Prime, you’ll have to cancel your account through the relevant service. This is an article that shows you how to cancel your Netflix membership on different platforms.
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