How to Cancel a subscription on PayPal

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This wikiHow teaches you how to use the PayPal website to cancel upcoming automatic payments, which includes a subscription to PayPal’s websites and services.

Steps

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Visit https://www.paypal.com using a web browser on your computer or mobile device. You’ll need to use a web browser (like Firefox, Chrome, or Safari) to manage subscriptions because this feature isn’t available on mobile devices.

• If you don’t have a PayPal account, call the service center or the company you’ve subscribed to to cancel your account. ^[1]

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Click Log In in the upper right corner of the website.

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Sign in with your PayPal username and password.

• If you forgot your username or password, click Having trouble logging in? (Are you having trouble logging in? ) and follow the instructions.

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Click the gear icon in the upper-right corner of the page.

• On mobile devices, you’ll need to tap Menu in the upper-left corner of the page to find the gear icon.

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Click Payments . This option is in the blue bar at the top of the screen, just to the left. ^[2]

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Click Manage Pre-approved Payments . This option is below the “Pre-approved payments” line. ^[3] ”

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Select the payment you want to cancel.

• If there is no service or company name under “Merchant” it could be because the subscription is not activated or not set up with PayPal. Call that company’s customer service call center to cancel your subscription.

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Click Cancel at the top of the page.

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Click Cancel Profile to confirm. Therefore, the next payment period as well as the subsequent payments will be cancelled.

This wikiHow teaches you how to use the PayPal website to cancel upcoming automatic payments, which includes a subscription to PayPal’s websites and services.

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