Solved: Spotify won’t sync songs to offline mode

Solved! Go to Solution.

Hey! Welcome to the community 🙂

How much free storage space do you have on your device?

Spotify won’t start synching normally unless you have 500MB-1GB of free space.

Peter

Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

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Wifi – but I figured it out – although not clear in the instructions –

From the Playlist screen, click Edit then click the circled arrow on the right of the playlist you want to download. Then they started syncing. Thanks for the follow up though.

I spent hours and hours figuring this out and reading other answers. Disabling the firewall also did it for me.

I have about 3.5gb left and my local files are worth 1.8gb yet songs won’t transfer to the phone. I can see the songs but can’t play it on the phone. They used to play before but by mistake I removed download button and when I again try it, songs won’t transfer

Ok after a few weeks of having the issue on my iPhone where my playlist would not show the green downward arrow as a sign that the songs were fully downloaded and also the indicatioun saying waiting to download being present I finally figured out a way to resolve. I tried everything from reinstaling app, deleting playlist, etc etc. Here is what fixed it for me.

I went on my desktop and created a playlist called TEST. I copied all the songs (266) on te other playlist with the issue to the one called TEST. I then completely deleted the original playlist with the issue. I then went to my phone and selected to download the new playlist called TEST which to my surprise only had (263) songs that downloaded. I then renamed that playlist what the other playlist was originally called. It seems that there were three songs that were causing the issue however it would show that all songs were downloaded on the original playlist and none were on green, perhaps these songs were removed by Spotify or something, either way I now have a fully downloaded playlist. I hope this helps someone and saves a lot of headaches as it did for me.

Hey! Welcome to the community 🙂

How much free storage space do you have on your device?

Spotify won’t start synching normally unless you have 500MB-1GB of free space.

Peter

Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

Did you ever get a response? I have 5G on my phone but can’t get it to sync for offline use

Are you syching over WiFi or mobile network @tbaerfos ?

Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

Wifi – but I figured it out – although not clear in the instructions –

From the Playlist screen, click Edit then click the circled arrow on the right of the playlist you want to download. Then they started syncing. Thanks for the follow up though.

Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

Mine won’t sync in any way. No files what so ever. Re-installed Spotify, but no syncing what so ever. I’m on the same WIFI for both computer and phone. My iPhone will play songs, so the internet works, but it won’t sync anything. I tried everything. I do have enough free space.

Thank you in advance!

– Jytte M

I have the same problem! Been fighting this for over two months now. Playlists that are made available offline do not play at all.

I have the same problem. Tried everything but it doesn’t work.

Follow the steps in this post to see if they help. If your mobile doesn’t even show under “devices” in the desktop client, temporarily disable all firewalls, security and antivirus software on your desktop and make sure that UPnP is enabled on your wireless router.

So here is a last resort type of solution that I think might work. Go onto spotify on your computer. Take the playlist that is acting up. Copy all of the songs in the playlist. Create a new playlist. Paste the songs from the original playlist into the new one. onyour ohone, witch the new playlist to be available offline.

This takes a little effort, especially if you have many many many problem playlists but this should work.

Best of luck

Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

so what are we supposed to do when our files wont sync? i have music from my computer and it wont even let me play it unless i sync the playlist into offline mode. when I try to sync into offline mode nothing happens? HOW AM I SUPSSED TO LISTEN TO MY DOWNLOADED MUSIC! HELP!

Edit, yes I have a premuim accnt, yes i have 1.5 gigs available.

Can you see your device under “Devices” in the desktop client?

Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

The devices tab is there but no device when plugged in or connected to the same wifi network

That will be why it won’t sync, your Spotify clients don’t see each other on the network. Try disabling all firewalls on your computer and making sure uPnP is enabled in your router settings.

Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

Hi! Thank you for your time as I have had the same problem and as of yet have not found the solution in this thread. I can download it seems like a very specific number of songs, and then every song after that has a red exclamation point by it and won’t download. I have 16 GB of free space and I believe at the very most 700-750 songs. Thanks!

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