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Game consoles often cannot recognize and read dirty game discs. Dirt, lint, and fingerprints on the disk can even cause system failure. When cleaning discs, you should always clean them in the gentlest way first, as similar dirt and scratch removal methods can do more damage if you overuse them. If the game still won’t run, try using stronger cleaning methods in turn. Also, it’s a good idea to clean the player, especially if you’re constantly having problems with many different games.
Steps
Clean the game disc with water
- Never use household cleaning products as these can damage the disc.
- Disc repair products are often described as “repair scratches” or “restore CD/DVD”.
- If the disc label side looks visibly dirty, you can also use this method — but be extremely gentle, as sometimes wiping the label side too hard will damage the data on the disc. [1] X Research Source
- Never wipe in a circular motion around the surface, as this may damage the disc.
- If the disk still fails, you can try the other method below. If other games also won’t run, you need to clean the player.
Other disc cleaning methods
- Because dry towels can cause scratches, some people let the disc air-dry for half an hour or more.
- We do not recommend using the polishing machine or disc that came with the disc repair product because of the high risk of damage. [3] X Research Sources
- Always read the warning carefully to make sure this product is safe for your disc type.
- Toothpaste should be in a paste form. Do not use powder, liquid or gel toothpaste.
- Some users report that Brasso metal polish is quite effective, but this product contains mild solvents. You should consider before using.
Clean the disc player
- Always hold the sprayer upright when using as propellant may leak if the sprayer is tilted.
- Make sure this cleaning solution is designed for your current drive, such as a DVD or PS3 player. Even if you use a CD drive cleaner with a DVD player, it can damage the device.
- Turn off the power and unplug the device.
- Use a screwdriver to remove the disc head. Some sides of the console can be removed by hand, but you should avoid using force, unless the instructions for the specific model recommend this. [9] X Study Source Continue removing until you see the reading eye, the circular drive and the surrounding area.
- Observe reading eyes. This is a small piece of glass. Tiny scratches are usually fine, but deep scratches will need to be treated professionally. [10] X Research Source Usually, the cause is dust or dirt, and you can deal with it by:
- Apply 91%+ isopropyl alcohol to a cotton ball or cotton swab. Gently wipe the reading eye and allow the component to dry on its own before reinserting it into the player.
Advice
- Use a soft cloth to immediately absorb any spilled liquid. Do not rub or wipe the liquid as this may damage the surface of the disc.
- Store the game disc in the original plastic box to keep it clean and safe.
- Remove the disc before moving the game console or computer to prevent damage. [11] X Research Source
Warning
- Do not wipe by hand, as this will worsen the condition of the disc.
- Soap, solvents or other corrosive cleaners have the potential to cause permanent damage to the game disc.
- Do not use machines to clean discs, as these may cause permanent damage to the surface of the game disc.
- Some discs store data directly below the label. The surface of the label should not be cleaned unless you are visibly dirty, and remember to use extreme caution when doing so. [12] X Research Source
- Tape or labels should not be applied to the disc. [13] X Research Source
wikiHow is a “wiki” site, which means that many of the articles here are written by multiple authors. To create this article, 28 people, some of whom are anonymous, have edited and improved the article over time.
This article has been viewed 1,520 times.
Game consoles often cannot recognize and read dirty game discs. Dirt, lint, and fingerprints on the disk can even cause system failure. When cleaning discs, you should always clean them in the gentlest way first, as similar dirt and scratch removal methods can do more damage if you overuse them. If the game still won’t run, try using stronger cleaning methods in turn. Also, it’s a good idea to clean the player, especially if you’re constantly having problems with many different games.
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