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If you plug your USB or SD card into your computer and find that there is no data left or only shortcuts, it is likely that your storage device has been infected with a virus. Fortunately, your file is still there, just hidden. With just a few commands and free tools, you will be able to recover data and remove viruses on your drive and computer.
Steps
Fix disk errors
- Do not open any USB shortcuts as it may spread viruses.
- Press ⊞ Win + E to open a window on any version of Windows.
- Click the folder-shaped button in the taskbar to open the window.
- Click “Computer” in the Start menu if you have Windows 7 or Vista.
- On all versions – Press ⊞ Win + R and type “cmd” to run Command Prompt.
- Windows 8 and later – Right-click the Windows button and select “Command Prompt.”
- Windows 7 earlier – Open the Start menu and select “Command Prompt.”
- The command will unhide the file, remove the read-only attribute, and remove the shortcuts.
- This process takes a while, depending on the amount of data on the USB.
- It will take a while if the data size is large.
- The reformatting process will wipe the drive clean, so make sure you’ve copied all the data on the USB.
Computer scan
- Click the “Research” button after running UsbFix. The USB drive will begin to be scanned.
- Click the “Clean” button after the scan is complete. Any problems that UsbFix detects will be fixed.
- If you don’t already have an anti-virus program, you need to install it now. Well-known freeware includes Avast!, Bit Defender, and Windows Defender.
- If the USB is infected with a virus after plugging it into another computer, you should let the user of that computer know that your drive has been compromised.
- Choose a free certificate during the installation process.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 3,629 times.
If you plug your USB or SD card into your computer and find that there is no data left or only shortcuts, it is likely that your storage device has been infected with a virus. Fortunately, your file is still there, just hidden. With just a few commands and free tools, you will be able to recover data and remove viruses on your drive and computer.
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