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This wikiHow teaches you how to unlock your LG phone. If you forget your screen lock code, you will need to perform a factory reset. This process will erase all data on the phone if you have not backed up in time. If you’re traveling or want to change service providers, you’ll need to unlock your SIM before you can use your phone with another carrier. Carriers can usually unlock SIMs without charge, but the user’s account and phone must meet the requirements. You can also unlock a premium phone SIM through a third-party service or website.
Steps
Perform a factory reset
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Power off the phone. Hold down the power button on the right side of the phone to bring up the menu. Then, select “power off” and then click OK.
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Hold down the power button and the volume down button. When the phone is off, hold down the power button and the volume down button at the same time until the LG logo appears. The volume down button is on the left side of the phone.
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Release the buttons when the LG logo appears. When the LG logo appears, you can release your hands from the buttons.
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Hold down the power button again. As soon as the LG logo appears and you release your hands from the buttons, immediately press the power button again until the Factory Reset screen appears.
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Release your hand from the power button. When the Factory Reset screen appears, you can release your hand from the power button.
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Press the power button to continue. Press the power button again to continue the factory reset process. Press the volume up or down button to cancel.
- The factory reset process allows users to access the phone again, but also erases all data on it. All your pictures, movies, music, apps, data, browser tabs, app data, videos, contacts, and anything else that you haven’t backed up in time will be deleted. Therefore, you should perform regular backups of data on your phone.
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Press the power button again to confirm that you want to factory reset. Press the volume up or down button to cancel the process.
Unlock SIM through carrier
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Open the phone app. This app has a phone receiver icon. Before opening the application, you need to check to make sure that the original SIM is still in the phone. You won’t be able to access your phone with another carrier’s SIM until the phone is unlocked.
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Select the numeric keypad. This button has a 10-dot icon similar to the number pad on the phone.
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Dial *#06# . The 15 characters IMEI of your phone will appear. Make a note of this code as you will need to provide it when contacting your carrier’s customer service.
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Contact your carrier’s customer service. You need to contact your phone’s original service provider. Tell them you plan to sell the phone or move abroad. Be prepared to provide your name, phone number, email and IMEI number. Your carrier will send an unlock code and some instructions via the email you provided. Please proceed with the instructions carefully as this code is valid only once.
- Carriers will usually provide an unlock code for free. However, some carriers will have specific requirements for the user’s account or phone. You can still be rejected by them if you do not meet the requirements.
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Check email. It may take 1-3 business days for an email with the unlock code to be sent to you. You need to proceed with the instructions carefully as this code is valid only once.
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Power off the phone. You need to power off the phone before removing the SIM.
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Replace SIM. Remove the old SIM from the phone and insert the new SIM. You can refer to the manual for the SIM tray location on your current phone model.
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Power on the phone. Once you have inserted a new SIM, you can power on your phone.
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Enter the unlock code. If this code is accepted, you will be able to use your phone abroad with any carrier or SIM card.
Unlock SIM through a third-party service
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Open the phone app. This app has a phone receiver icon. Before opening the application, you need to check to make sure that the original SIM is still in the phone. You won’t be able to access your phone with another carrier’s SIM until the phone is unlocked.
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Select the numeric keypad. This button has a 10-dot icon similar to the number pad on the phone.
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Dial *#06# . The 15 characters IMEI of your phone will appear. Make a note of this code as you will need to use it later.
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Go to https://www.unlockriver.com/ using a web browser. You can use any web browser and device.
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Fill in the form. Use the drop-down menus to select the following information:
- Select your current service provider. The “Carrier” drop-down menu is used to select a carrier. A list of supported carriers will appear when you click this drop-down menu.
- Select “LG”. The “Manufacturer” menu is for the “LG” manufacturer.
- Select phone model. The “Model” menu is used to select the phone model. To determine the product model, you need to consult the user manual or tap “About” in the Settings menu on your phone.
- Enter the IMEI code. Use the “IMEI (15 digits)” box to enter the 15 characters of your phone’s IMEI code.
- Enter your email address. Enter an email address that you use often. The unlock code will be sent to this address.
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Click Unlock . This purple button is below the form.
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Select a payment method. You can pay by credit card, debit card or PayPal.
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Send require. Click Submit to submit the request.
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Check email. It may take 1-3 business days for an email with the unlock code to be sent to you. You need to proceed with the instructions carefully as this code is valid only once.
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Power off the phone. Every time you remove the SIM, you need to power off the phone first.
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Replace SIM. Remove the old SIM from the phone and insert the new SIM. You can refer to the manual for the current phone model’s SIM tray location.
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Power on the phone. Once you have inserted a new SIM, you can power on your phone.
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Enter the unlock code. If this code is accepted, you will be able to use your phone abroad with any carrier or SIM card.
X
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 1,643 times.
This wikiHow teaches you how to unlock your LG phone. If you forget your screen lock code, you will need to perform a factory reset. This process will erase all data on the phone if you have not backed up in time. If you’re traveling or want to change service providers, you’ll need to unlock your SIM before you can use your phone with another carrier. Carriers can usually unlock SIMs without charge, but the user’s account and phone must meet the requirements. You can also unlock a premium phone SIM through a third-party service or website.
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