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If your Facebook password has just been changed, you may have trouble connecting Candy Crush to your Facebook account. An error message will appear in Candy Crush saying “Sorry, you don’t have access to the Kingdom right now.” (Sorry, you don’t have access to the Realm at this time.” If you can’t connect, there are a few ways you can try to reconnect.
Note: Connecting the Candy Crush App to a Facebook account has been a problem that plagued users for years. From time to time, the developers will work around this to restore it later. The ways below will help you reconnect, but this may also be out of control until the game developer fixes the problem.
Steps
Reinstall the computer
- Game progress will be linked to your Facebook account, so don’t worry about losing your “level”. You will only lose progress played on the phone application when you are disconnected from the network.
Reset phone
- Once signed in to Facebook, return to the Home screen, but don’t log out.
This article is co-authored by a team of editors and trained researchers who confirm the accuracy and completeness of the article.
The wikiHow Content Management team carefully monitors the work of editors to ensure that every article is up to a high standard of quality.
This article has been viewed 23,605 times.
If your Facebook password has just been changed, you may have trouble connecting Candy Crush to your Facebook account. An error message will appear in Candy Crush saying “Sorry, you don’t have access to the Kingdom right now.” (Sorry, you don’t have access to the Realm at this time.” If you can’t connect, there are a few ways you can try to reconnect.
Note: Connecting the Candy Crush App to a Facebook account has been a problem that plagued users for years. From time to time, the developers will work around this to restore it later. The ways below will help you reconnect, but this may also be out of control until the game developer fixes the problem.
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