2650 Eglinton Avenue E, Scarborough, ON

Review Highlights

Location & Hours

You Might Also Consider

in Vinyl Records, Recording & Rehearsal Studios, Music & Dvds

in Used, Vintage & Consignment

Amenities and More

About the Business

At Plato’s Closet, we buy and sell gently used clothes, shoes and accessories for teens and twenty somethings. We have all the hottest name brands and styles that you see at the malls at up to 70% less than the mall prices. We look for brands such as american eagle, forever 21, express, roxy, lucky, lululemon, tna, and many many more… Short on cash? Well…we pay CA$H on the spot for your gently used spring, summer, fall and winter clothes that are in style and in great condition. We buy all seasons of clothes… all the time… every single day of the year!

Recommended Reviews

Your trust is our top concern, so businesses can’t pay to alter or remove their reviews. Learn more.

Overall rating

5 stars

4 stars

3 stars

2 stars

1 star

• 2/10/2019

  bought and sold stuff, bought multiple times and sold 3x. I didn’t bring my great items so I didn’t earn that much, each time $8-15.

  For not really expensive items, (I keep my Lulu and such for other means of selling) I didn’t really expect much either and what I got I deducted from my purchase total. I don’t sell to make $$$ but to get rid and to buy something new for a lower price anyway so it’s fine.
  Staff is ok but selection has been a bit worse lately than when I started going few yrs ago so I usually get one item or nothing when I shop.
  My complaints – I wish bag choice was better at both Toronto and even the Brampton locations as it is really sub par or (except for pouches/clutches or whatever which I don’t use) I just come at a wrong time every time. Jewelry selection could be improved as well, looks like they have their own wholesale source for jewelry items and the selection isn’t something.
  Still like going there every few weeks and would recommend to anyone with casual taste in clothing and who likes great thrifting experience like I do.
  2,8/5

• 2/16/2023

  Worst plato’s. They told us an hour when they weren’t busy at all….fine. Waited 1 hr and came back and they didn’t even start yet. Staff are just chatting and laughing with no interest in going through the clothes. Seen many other bad reviews and not surprised. Offers are usually not too bad but i’m not sure it’s worth the unprofessional service and wait.

• 3/16/2022

  I should have taken the advice of the other reviewers. While the staff is very friendly, their ability to level set proper expectations on sorting turnaround is so abjectly flawed, it is almost comical, Almost. A more pleasurable experience would be to listen to three hours of screeching chamber music while sitting in a steam bath of garbage.

  Three hours regardless of how much money one gets is never enough. Let’s face it, Plato’s Closet is never going to make you rich BUT it shouldn’t make you time POOR.
  They need to have a separate person sorting through the clothing versus having them do triple duty including cash and also answering the phones.
  I will never use this location or any Plato’s closet location to sell or buy clothes.
  I would rather burn them than ever step foot in one of these stores again.

• 7/3/2021

  Selling: Went in here when it first opened and the owner gave me a tour. She aid to bring any old clothing in, that they’re always looking to buy. Gathered a bunch of trendier items that were not that used/old and from the stores at the mall. I stayed in the store, expecting someone was going to call me when it was done. They didn’t. After an hour, I asked if they were done and they said yeah, we can take 1 pair of shorts. Reasons they gave for some items, I could understand, ie. we don’t take tuxes. I wasted time and effort getting that stuff together, hauling it there and then hauling it back. I think they just say they’re buying to encourage shoppers to come and look around. Should have just donated it like usual.

  Buying: There are some really great finds at great prices. Unfortunately, not a large selection of larger sizes in clothes/shoes. More for teen/small sizes. Bought a Joe Fresh sweater here for $10, it can’t have been more than $18 retail. They have fun jewelry.

• 8/17/2020

  Absolute shit show. Do not waste your time.

  The girls are the front are so rude, very unsanitary & they make you wait outside for about 25 minutes when no one is in the store.
  Also the hours are WRONG. They are open until 6 NOT 9. You may as well donate your items because they give you nothing and disrespect you as an individual at this location. Also masks aren’t being worn by the employees. Majorly concerning.

• 10/10/2020Updated review

  Their shit dont stink. Don’t waste your time, better off selling on Marketplace or donating . WASTE OF TIME

  10/9/2020Previous review

  What a joke ! I dropped off 2 laundry baskets of items, good brand names , next to new . They hardly took anything. They took 5 items, and paid me 26.30 , all that waste of time preparing the items on my end, ironed, folded nicely and drive down there …Waste of Time !! Why the heck are they so damn picky… i seen Joe Fresh items, and Walmart George brand slippers ! Seriously ! I had brand new Dex Tank top , Mountain Equip hoodie , Gap, Bisou Bisou, Ralph Lauren very cute espadrilles shoes. What a snobby place. See ya, never again

• 1/8/2017

  Spring Cleaning is around the corner and I’ve got a whole lot that I need to get rid of. My problem is I’m a hoarder. I’ve got way too many things that I’m optimistic about wearing but never end up getting around to (I’m talking about that sequinned tank that just never happened).

  My sister mentioned her friend shops here for gently used clothes with decent brands. She also suggested I sell my clothing here as well. With that, I picked up a few things and dropped them off. The young lady gave me a walk-through on how everything works. They take a lot more casual clothing than the fancier stuff, so forget the sequins if you have them (unless it’s casual chic, of course). They take brands like American Eagle, H&M, Dynamite, Aritzia, etc (check their website for more info). They want styles found in malls that are more recent (no more than 2 years old). They take clothing, shoes, jewelry, makeup, and bags. Men’s items too! The nice thing about this place is that they pay you 30-40% of what they sell the item for, which is a bit more than what Kind Exchange gives you.
  They asked me to wait 45 minutes to price everything. They took half my items and said they couldn’t take the others for various reasons – too much inventory for those particular items, out of style/date, condition, or they wouldn’t be able to sell it. They pay you out in cash which is convenient. Overall, I’m happy with the transaction because I was going to donate some of the stuff but made a bit of money instead. However, it is much less compared to what I actually paid for it, but something is better than nothing especially when you’re a broke student.
  With regards to shopping, the store is quite small so I understand why they don’t carry a lot of things. Take a look around while waiting. I found a few shirts I was fond of and the price wasn’t bad. Quality varies, but that makes sense depending on if the item is used or new.

• 3/24/2018

  I called Plato’s Closet just before 2:00pm on March 24th to make sure they were accepting clothing to which I was given a time frame of 2 hours “maximum” for a wait time, “but it usually doesn’t take that long.” I included books in the third bag because I figured they were geared towards teen demographics. I arrived around 2:30pm FROM YORKDALE AREA and gave TWO BAGS AND A HALF worth of clothing (some of which by the way, I bought from your store, but did not fit me anymore). I was told I would RECEIVE A TEXT once they were finished “reviewing” my submission. I didn’t expect a big credit back, but the type of service I was exposed to at Plato’s Closet in Scarborough was absolutely unprofessional and shocking.

  I had low battery on my phone so I checked in the first time about 2 hours later at 5:00pm and was told my clothing hadn’t been viewed yet and my number was 26, they were still on number 20. I was irritated that I was given 2 hours “maximum” but I never protested, nor was I rude. Now I was told they would be another “half hour max” (yeah right) for them to view my clothing (remember, the bags included items I had previously purchased from them).
  At 6:00PM (yes, an hour and a half over my “maximum” wait time) I returned and I was met with “We’re going to have to pass on everything today” followed with a repeated scripted excuse as to why they would not accept my bags.
  I was floored.
  I waited 3 and a half hours for your store only for your store to LIE TO ME. I got back into my car and noticed NO TEXT MESSAGE as I was promised, which I then asked myself, “Did they even go through my bags?”
  My bags were tightly tied and my clothes squished to the bottom as if they had been sitting for a looooooong time. My bags and clothes were in the SAME CONDITION AS THEY WERE WHEN I GAVE THEM TO YOU PATHETIC LIARS.
  What was the point of me travelling over half an hour out to your overrated store and wait for another 3 and a half just for you to lie to me. Don’t you think that is absolutely unprofessional customer service? YOU WASTED MY TIME AND LIED TO ME.
  I had perfect condition floral printed denim from Abercrombie- not that you would have known, in those bags. I looked through your store and saw absolutely NOTHING that caught my eye. EVERYTHING was black and boring. I offered you floral patterns, European clothing straight from Italy, lace dresses, paisley corduroy pants that apparently were unacceptable? Yet sifting through the garbage that you provide your customers and “demographic”, George brand from Walmart was more profitable for teens? What kind of teens shop at your store?
  I was handed a brochure with items that you were looking for. I saw floral jumpers listed. If you went through my bags, you would have seen I HAD A FLORAL JUMPER! The girl at the counter was clearly awkward about giving me back my bags, which made me feel a little suspicious. I didn’t want to jump to conclusions, because what kind of store lies to customers? She started writing something down, I figured she was going to hand it to me. She stared at me and said “We’re done here.” instead of, “Can I help you with anything else?”
  I explained I thought she wanted to give me something else? She laughed, apologized and said, “Sorry, I’m out of it today! I’m so out of it!”
  Yeah clearly, cause you couldn’t even take the time to look through my bags.
  What kind of communication skills are these, honestly?
  There was nothing there for “teens”, give me a break! What kind of teens want to wear mundane, grey, boring colours? Looking at the clothing that you offer, there were no professional, job-related items. Everything was bland and boring, I honestly have to say.
  Again, if you didn’t like what I offered you, that’s fine. It’s the fact that you LIED to me and wasted my Saturday afternoon. Remember, not everyone here is as incompetent as your staff. I noticed right when I got in my car…you actually think your customers are fools! I’ll explain again, YOU DID NOT EVEN LOOK IN MY BAG AND WASTED MY TIME!
  I ended up taking the bags to Value Village where I was met with a young man who first of all, greeted me with a “hello” and thanked me for my donation.
  I would get excited coming into your store, but NEVER AGAIN would I step in and put time into your business. A great concept with LAZY, IMMATURE, AND RUDE, (your staff honestly did not look like they wanted to be there) STAFF.
  I was forced to give you ONE STAR, or else I couldn’t review you. I’m being generous here with one.
  Thanks for wasting my time! You put such a bad taste in my mouth.

• 1/3/2020

  Don’t waste your time selling your stuff here, not worth it. I can go off about how they legit scammed me but it’s not worth my time. Just saying, don’t sell your stuff to this store, you rather donate it elsewhere.

  Business owner information

  Platos S.

  1/5/2020

  Hi Dilanee, I’m sorry to read your comment. Our system is designed to take emotion and opinion out of buying. Our computer buying system will generate a price for your items based on the brand, the condition, and how new the item is. This is the same system across all Plato’s Closet Locations. If you choose to sell items independently then you may likely get more money for them. We sell items at 70% off of retail, and we buy them at 30% of that. The cost differential goes to all the costs of running the store and business. When you sell independently you don’t have those costs to worry about, so you can potentially get more money for your items. For us, we have and easy, convenient way for people to sell items they no longer need without having to go it alone and meet up with strangers. Whatever your preference, congratulations for recycling, that’s the most important thing here.

• 9/18/2019

  Came in the other day with a ton of clothes I don’t wear anymore. Some of them still had tags on them, and I would say most were from Hollister , so pretty trendy. I’ll admit some of my shoes weren’t in the best shape , but they took nothing. They told me my clothes didn’t fit the stores image, or they were too stocked up on certain items. I only brought them in due to a post I saw on their Instagram claiming they needed more of these items. So basically wasted my time driving all the way over there for no reason. I wasn’t having it , so I drove the Richmond Hill location which was beautiful. They gladly accepted at least a couple of my items , and told me the rest of my items for the moment weren’t selling that well.

  Moral of the story, the Scarborough location isn’t worth your time.

You Might Also Consider

in Estate Liquidation, Gold Buyers