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In today’s digital era, having a laptop that can connect to Wi-Fi is essential for both work and leisure. However, it can be immensely frustrating when your laptop displays an error message that reads “No internet access,” even though it is seemingly connected to the Wi-Fi network. This issue can significantly hinder your productivity and limit your ability to browse the web, access important online resources, or even perform simple tasks like checking emails. But worry not, as in this guide, we will walk you through ten effective steps to address and resolve the “No internet access” error on your laptop. By following these troubleshooting steps, you can swiftly regain connectivity and have your laptop function seamlessly on the internet once again.
Surely you’ve had the “No internet access” error when using wifi on your laptop, which makes you extremely uncomfortable. However, to solve that problem is not difficult, below Tnhelearning.edu.vn will show you 10 steps to fix the “No internet access” error very effectively.
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1. What is “No internet access” error?
” No Internet Access ” is one of the quite common errors for computer users. Shown by the appearance of an exclamation point and a yellow triangle in the network connection icon. This also means that even if you have connected the device to a modem or wifi network, the computer still cannot access the Internet.
2. Some causes of errors
Most people think that the network’s server has a problem, but in fact there are many causes of the “No Internet Access” error such as:
- Due to network problems ( network congestion or overload )
- Your computer has the same IP (IP conflict) with another device with the same wifi connection
- Limited error when there are too many connections at the same time
- Due to modem failure, it is possible to use the modem for too long without turning it off
- Firewall & proxy blocking
- Error wifi driver is not compatible
3. 10 simple steps to fix “No internet access” error
Step 1: Check the connection on other devices
Maybe the problem is not with the line but the problem with your device , to be sure, we should check with some other device. Like connecting a network cable or wifi on a computer, another mobile phone to check if the connection is ok.
Step 2 : Restart the computer
As with many other problems, restarting your computer is the best troubleshooting you should try.
Step 3 : Restart the modem and router
Most network problems are related to modems or routers . Before thinking about reconfiguring, you just need to reboot. However, the way to restart the moderm is a bit different and you should not press the reset button on the device, it is a reset button but will restart and at the same time return the device to its original state when it is not configured. image. The correct way to start is:
- Unplug the device and wait a few minutes
- Plug in the modem, let it boot up then plug the router back in
Step 4: Use Windows Network Troubleshooter
If there is a problem with your computer’s network settings, it will also cause your computer to not be able to use the Internet. Although ” Windows Network Troubleshooter ” usually doesn’t have much effect, you should give it a try.
- With Windows 10, to access the Windows Network Troubleshooter , go to Settings => Network & internet = > Status => Network troubleshooter and follow the steps to see if Windows can fix the problem.
- With Windows 7, you do the following to Start => Control Panel => Troubleshooting => Network and internet => Network Connections .
Step 5: Check the computer’s IP address again
Each computer uses a separate IP address, if this address is incorrect, it can also cause an error. To fix this, check if the IP is valid, correct or not, by:
On Windows 10:
- Right-click the Internet icon in the lower right corner of the screen.
- Select Open Network & internet settings .
- Click Change adapter options and then double-click on the network connection icon you are using to view.
With Windows 7:
- Right click on the network icon (as above) and go to Open Network and Sharing Center .
- Click on the name of the Internet next to Connections.
- Click Properties and find the Internet Protocol Version 4 item.
- Under General , make sure the Obtain an IP address automatically and Obtain DNS server address automatically check boxes.
Step 6: Check ISP’s Status
You should check if your internet service provider (ISP) has a problem. Although this happens very rarely, it can explain why you cannot access Wifi.
Step 7: Try to check with Command Prompt
Windows has some default commands available for users to check their devices. You guys can try using it to see where the problem lies. The way to check is as follows:
- Type ” cmd ” into the Start bar.
- Right-click the cmd icon and select Run as administrator to open the Command Prompt window.
- Type reset command: netsh winsock reset and netsh int ip reset to try.
- If that doesn’t work, continue typing ipconfig /release and inconfig /renew to release the IP and get a new address.
- Finally, the command to reset DNS ipconfig /flushdns .
Step 8: Disable computer protection software
Sometimes anti-virus, security or computer protection software is also the cause of the ” No Internet Access ” error. As reported in 2017, a version of Avast ‘s free antivirus program prevented users from accessing the Internet when they enabled its protection.
If all of the above doesn’t work, you should also try this method. Because sometimes, asking to be protected when accessing the Internet also means that you have let this software crash your internet connection.
Step 9: Update Wireless Connection Drivers
If you have a manufacturer update application installed (such as HP Support Assistant or Lenovo System Update ) on your PC, open it up and check for wireless driver updates.
To avoid unnecessary trouble, you can download it from the company’s homepage or use some software to help update drivers automatically such as Driver Booster, SlimDrivers or Driver Easy, …
Step 10: Network Reset
Network reset is sometimes also one of the quite effective ways to solve this problem, and above all, this is also almost a last resort when all efforts are unsuccessful.
With Windows 10:
- Go to Settings => Network & internet => Status .
- Click Network reset at the bottom of the screen.
- Select Reset now.
This will return everything to default and, of course, you will have to reinstall from scratch.
With Windows 7:
- Right-click the network icon at the bottom of the screen.
- Select Open Network and Sharing Center and click on Change adapters settings.
- Right-click the adapter in use and then Disable it.
4. Tips to help laptops catch wifi better
Customize wifi card
To make the laptop catch wifi better, you can use the following trick, right-click Mycomputer => Manage => Device Manager => Netword adapters => select the computer’s Wifi Card, right click, select Properties => Select the Advanced tab, in Property frame select the WZC IBSS Channel Number tab and then set its Value to 11(40MHz-U) or to Maximum .
Turn off unnecessary apps
There are many applications running in the background on your computer that you do not know can be one of the main causes of slow wifi connection. To turn off these unnecessary applications, press Ctrl + Alt + Delete (Windows), or press command + Space and enter the keyword activity monitor (macOS).
Next, users just need to click on the Network item to sort applications by network traffic, then click End Process to turn off unnecessary processes.
Change DNS
Another good way to speed up your laptop’s wifi is to change the DNS of your Internet service provider (ISP) . Because DNS of third parties can speed up network access and be more secure.
You need to visit here to download DNS Jumper software. At the Choose a DNS Server section, users just need to select Google DNS and then click Apply to save.
Above is a 10-step guide to fix a laptop that can access wifi but has the “No internet access” error that Tnhelearning.edu.vn shares with you. If you have any questions, please leave a comment below the article.
In conclusion, the steps outlined above provide a comprehensive guide to effectively fix a laptop that can access WiFi but encounters a “No internet access” error. By following these ten steps, users can troubleshoot common network connectivity issues and resolve them efficiently. From ensuring proper router settings and resetting network adaptors to employing different DNS servers, disabling firewalls, or updating drivers, each step addresses a specific aspect of the problem, narrowing down the potential causes and solutions. However, it is important to note that if none of these steps yield the desired results, seeking professional assistance may be necessary, as the issue could be more complex or require specialized hardware/software diagnosis. By employing these 10 steps, users can take proactive measures to resolve their laptop’s internet access issues effectively.
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